Stephen Kanda
Johannesburg
Summary
I am a self-driven and customer-focused professional with strong leadership and operational management skills. Experienced in overseeing daily café operations, team supervision, and ensuring exceptional customer service. Passionate about optimizing efficiency, maintaining high-quality standards, and driving business growth in a fast-paced environment.
Overview
12
12
years of professional experience
Work History
Manager
Tashas The Marc
01.2016 - Current
- Manage staff recruitment, training, and supervision.
- Oversee budgeting, stock control, and supply orders.
- Ensure compliance with health, safety, and licensing regulations.
- Handle marketing, customer service, and complaint resolution.
- Monitor financial records, profitability, and performance targets.
- Manage administrative tasks, reporting, and royalty declarations.
Floor Supervisor and Host
Tashas Nicolway
04.2014 - 12.2015
- Greeted and welcomed guests, managing reservations and waitlists.
- Escorted guests to assign seating and provided menus.
- Coordinated with wait staff to optimize seating arrangements.
- Handled customer inquiries and special requests professionally.
- Maintained a clean and organized reception area.
- Assisted wait staff as needed to ensure seamless service.
Restaurant Waiter
Turn and Tender Fine Dining Restaurant
02.2013 - 03.2014
Education
Advanced Level - undefined
GIFFORD HIGH SCHOOL
BulawayoSkills
Team leadership
Criminal Record
None
Personal Information
- Date of Birth: 12/29/83
- Gender: male
- Nationality: Zimbabwe
- Marital Status: Married
Health
Good
Timeline
Manager
Tashas The Marc
01.2016 - Current
Floor Supervisor and Host
Tashas Nicolway
04.2014 - 12.2015
Restaurant Waiter
Turn and Tender Fine Dining Restaurant
02.2013 - 03.2014
Advanced Level - undefined
GIFFORD HIGH SCHOOL
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