Stephannes Cronje
Darling
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
30
30
years of professional experience
Work History
Co-owner and Manager
Colletts Pharmacy
10.2018 - 11.2023
- Established foundational processes for business operations.
- Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
- Developed a strong company culture, fostering teamwork and collaboration among staff members.
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed and motivated employees to be productive and engaged in work.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved safety procedures to create safe working conditions for workers.
- Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
ILS Practitioner
Alderson Ambulance Services
08.2018 - 01.2020
- Reduced response time to emergencies by maintaining and organizing life support equipment.
- Ensured patient safety during transport, monitoring vital signs and administering necessary interventions.
- Adhered to all relevant legal, ethical, and regulatory standards while providing high-quality life support services to patients.
- Increased efficiency of emergency responses through regular maintenance and inventory checks on life support equipment and supplies.
- Contributed to a positive workplace culture by supporting colleagues in their professional development and fostering strong teamwork within the life support technician team.
- Maintained a clean working environment in accordance with infection control standards, reducing the risk of cross-contamination and ensuring patient safety.
- Evaluated patient histories and medical records for accuracy and completeness.
- Cared for patients by providing personal assistance and ambulation.
First Aid Training, Fire Training, Safety Training
ULTRA MEDICAL SOLUTIONS
01.2012 - 06.2018
- First Aid Training
- Fire Training
- Safety Training
- Evacuation Drills and Plans
- Floor Plans
- Working at heights training
- Audits
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Leading Fireman
Tshwane Metro Council
01.2010 - 01.2018
- Log sheets of vehicles, kilometer's, checklists, fuel
- Responsible medic on scene
- Testing and inspecting of fire engines
- Testing and inspecting all firefighting equipment
- Testing and inspection of firefighting systems
- Driving, operating of fire engines, ladders to scenes
- Testing, inspecting, ordering of all medical equipment
- Building inspections according to codes
- Water articulation tests of buildings
- Industrial Zones inspections and testing
- Evacuation drills and procedures
- Assist with special services
- Attend to all hazardous material calls
- Attend to all types of rescues
- Attend to all P1.P2.P3 patients (Medical and Trauma)
- Set-up and control of incident command unit
- Assist incident commander commanding scene
- Acting as company commander when needed
Senior Fireman
Tshwane Metro Council
01.2002 - 01.2010
Fireman
Tshwane Metro Council
01.2001 - 01.2002
Senior Fireman
Rustenburg Town Council
01.1999 - 01.2000
Junior Fireman and Fireman
Rustenburg Town Council
01.1997 - 01.1999
Ambulance man
Rustenburg Town Council
01.1994 - 01.1997
Education
Secondary education -
Technical High School Rustenburg
01.1993
Primary education -
Primary school Protea park
01.1988
Primary education -
Primary school Rustenburg
01.1984
Skills
- Experience in work in teams
- Experience in resolving conflict situations
- Ability to work in wide range of environments
- Ability to remain calm and collected
- Excellent public relations written and verbal
- Superb communication and skills
- Flexibility and adaptability to change
- Decision-making
- Time management
- Customer service
- Staff management
- Sales management
Accomplishments
- Fire-fighter of the year, 1999
- SAESI Extrication, 2007
- Advanced vehicle/medical extrication competition
- Second place
- Best Rapid team
- Best unlimited team
- SAESI Extrication, 2009
- City of Tshwane Service Excellence Award, 2009, Winner Velour Award
Education
Primary school Rustenburg, 1982-1984, Primary school Protea park, 1985-1988, Technical High School Rustenburg, 1988-1993, Grade12/N3, Aviation rescue course., Vehicle rescue course., SCBA-Self Contain Breathing Apparatus., Driver operator - Engine/Ladder Company., Trench Rescue - Technician Level., Confined Space Rescue - Technician Level., Structural collapse - Technician Level., High Angle Rescue - Technician Level., Swift Water Rescue-Technician level., Instructor Course., AEA - Ambulance emergency assistant., Firefighter 1., Firefighter 2., Hazmat Awareness., Hazmat Operational., Assessor Course., MRI - {Medical helicopter rescue}, Management course (4 Weeks), Fire Officer 1., BMR- {Basic Medical Rescue}, Incident Command Course, Wild land firefighting course, Wild land vehicle 4x4 driving course, STIHLL tools, repairs and maintenance, Hot training at LPG gas depot’s, Hot training at petrol depot's, BMW Car rescue technology
Part-time work
ULTRA MEDICAL SOLUTIONS, 2014 - CURRENT, First Aid Training, Fire Training, Safety Training, Evacuation Drills and Plans, Floor Plans, Working at heights training, Audits
Qualifications obtained
- ASHEPP NQF LEVEL4
- SAMTRAC NQF LEVEL 5
- IRCON NQF LEVEL 3
- AICAT NQF LEVEL4
Telephone
082 331 3377, steven3313377@gmail.com
Languages
- Afrikaans
- English
Personal Information
- ID Number: 7502285013080
- Health Status: Excellent
- Criminal Record: None
- Gender: Male
- Nationality: South African
- Driving License: Code C
- Marital Status: Married
Timeline
Co-owner and Manager
Colletts Pharmacy
10.2018 - 11.2023
ILS Practitioner
Alderson Ambulance Services
08.2018 - 01.2020
First Aid Training, Fire Training, Safety Training
ULTRA MEDICAL SOLUTIONS
01.2012 - 06.2018
Leading Fireman
Tshwane Metro Council
01.2010 - 01.2018
Senior Fireman
Tshwane Metro Council
01.2002 - 01.2010
Fireman
Tshwane Metro Council
01.2001 - 01.2002
Senior Fireman
Rustenburg Town Council
01.1999 - 01.2000
Junior Fireman and Fireman
Rustenburg Town Council
01.1997 - 01.1999
Ambulance man
Rustenburg Town Council
01.1994 - 01.1997
Primary education -
Primary school Protea park
Primary education -
Primary school Rustenburg
Secondary education -
Technical High School Rustenburg
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