Food & beverage
Hi, I’m
Stephanie Tillett
Yacht Stewardess
Howick
Summary
Choosing a path less conventional, I have been working as a Yacht Stewardess for 8 years, working my way up to Chief Stewardess.
Post studies in Brand Management and Marketing, I dove into a world of hospitality for HPI's, learning skills in the job realm as well as exceptional interpersonal and organizational abilities.
Overview
13
years of professional experience
3
years of post-secondary education
Work History
Private Motor Yacht
Chief Stewardess
02.2022 - Current
Job overview
- Developed customized dining experiences in collaboration with the Chef.
- Increased efficiency by creating and implementing standard operating procedures for the interior team.
- Maintained immaculate presentation of the yacht''s interior spaces, contributing to an upscale ambiance for guests.
- Enhanced guest satisfaction by providing exceptional service and anticipating their needs.
- Managed inventory control for all on-board supplies, ensuring seamless operations throughout the yacht.
- Mentored junior crew members, fostering a positive work environment and promoting professional growth.
Private Motor Yacht
2nd Stewardess
08.2016 - 11.2023
Job overview
- Contributed to team success by cross-training in various roles, increasing overall efficiency and adaptability within the crew.
- Promoted guest satisfaction through attentive service paired with genuine warmth at every touchpoint throughout their yacht experience.
- Supported Chief Stews in running the interior of every boat efficiently
- Managed inventory of onboard supplies, tracking usage patterns to minimize waste and optimize restocking procedures.
- Supported crew members during high-pressure situations, maintaining professionalism under all circumstances.
Point Blank Marketing Communications
Brand Promoter
02.2013 - 06.2016
Job overview
- Brand activations, push for product sales, ensuring a positive brand image through promoters.
- Maintained a strong presence at trade shows and industry events to network with potential clients and showcase the brand''s offerings.
- Generated positive word-of-mouth referrals by consistently providing an exceptional customer experience during promotional events.
Deli One Catering
Junior Manager
04.2012 - 11.2015
Job overview
- Management and upkeep of the deli, ensuring the highest quality of food service, ensuring health and safety measures are met, maintaining standards of hygiene, catering, staff management, stock take, quality control of products, working Micros system, preparing food for corporate meetings, dealing with and resolving customer complaints, ensuring consistent service and atmosphere within the environment.
Education
Vega SchoolJohannesburg, South Africa
BBA from Brand Building & Management
01.2013 - 11.2015
University Overview
- Brand Intern, Toni Glass Collection, Completed 2015
Skills
Exceptional leadership
Yacht safety protocols
Silver service expertise
Cleanliness and sanitation
Verbal and written communication
Interpersonal communications
Hospitality service expertise
Food and beverage preparation
Multitasking
Time management abilities
Team building
Stress Management
Professionalism
Physical Stamina
Detail orientation
Multi-tasking
Organization
Interests
Exercise
Dance
Acting
Arts and crafts
Cooking, dancing, outdoors
I have a passion for cooking, with years of experience in the food industry and a specialized Italian cooking course in Florence. I love preparing meals for any occasion and experimenting with new recipes. Staying active is also important to me; I enjoy exercise and spending time outdoors. Additionally, I’ve been dancing since childhood and even appeared in a few television commercials during my college years, which helped shape my creativity and confidence. Dabbling in a variety of arts and crafts keeps the spirit up and the creativity flowing
Timeline
Chief Stewardess
Private Motor Yacht
02.2022 - Current
2nd Stewardess
Private Motor Yacht
08.2016 - 11.2023
Brand Promoter
Point Blank Marketing Communications
02.2013 - 06.2016
Vega School
BBA from Brand Building & Management
01.2013 - 11.2015
Junior Manager
Deli One Catering
04.2012 - 11.2015