Stephan Bronkhorst

Reginal Manager / Sales

Polokwane

Summary

Results-driven Regional Manager with a strong track record in team leadership, operations management, and customer service. Proven ability to enhance customer satisfaction and maximize performance through strategic planning and staff development.

Overview

years of professional experience

Work History

Reginal Manager /Sales Manager

Gasarc Mis

09.2017 - 05.2026

Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maximized performance by monitoring daily activities and mentoring team members.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Improved marketing to attract new customers and promote business.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Built long-lasting client relationships through excellent customer service and consistent follow-ups.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.

Counter Salesperson

Partland

11.2015 - 09.2017

Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
Delivered exceptional customer experiences by actively listening to needs, offering tailored solutions, and following up on inquiries or concerns promptly.
Managed inventory levels, conducting regular stock checks and placing orders as needed.
Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.

Warehouse Manager

Freddy Hirsch

02.2011 - 10.2015

Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
Developed and implemented policy and procedure updates to improve workflow and productivity.
Increased warehouse efficiency by implementing new inventory management systems and procedures.
Developed strong team of warehouse employees with comprehensive training programs and performance evaluations.
Streamlined operations for faster order processing by updating warehouse layout and organization.
Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.

Education

Matriculated 2002 GRD12 -

Kuschke Agricultural High School

Polokwane

04.2001 -

Skills

Team leadership

Operations management

Strategic planning

Decision-making

Time management

Staff development

Customer service

Business development

Project management

Marketing

Customer relationship management (CRM)

Team management

Timeline