Steflynn Cloete
Student
Paarl
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as an intern position. Ready to help team achieve company goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales / marketing position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Data Capture Clerk
Department Of Education
12.2023 - 12.2023
- Capture all grade 12 results onto data system
- Assisting markers when needed.
- Organized and detail-oriented with strong work ethic
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Managed time efficiently in order to complete all tasks within deadlines
- Demonstrated creativity and resourcefulness through development of innovative solutions
- Developed strong organizational and communication skills through coursework and volunteer activities
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Resolved problems, improved operations and provided exceptional service
- Demonstrated leadership skills in managing projects from concept to completion
- Applied effective time management techniques to meet tight deadlines
- Increased productivity through implementation of efficient data entry techniques and keyboard shortcuts
- Checked for accuracy by verifying data and records
- Managed and organized documents for data entry tasks
- Demonstrated strong time-management skills by consistently meeting or exceeding daily targets for data entry speed and accuracy
- Collaborated with IT department to resolve technical issues impacting data capture processes, ensuring minimal downtime or delays
- Kept optimal quality levels to prevent critical errors and support team performance targets
- Conducted audits of existing data entry processes
- Streamlined data entry processes for increased efficiency and reduced errors with diligent attention to detail
- Organized electronic filing systems efficiently, allowing for easy retrieval of archived documents when necessary
- Ensured timely completion of tasks by prioritizing high-volume projects and meeting strict deadlines
- Followed data entry protocols, rules and regulations
- Corrected data entry errors to prevent duplication or data degradation
- Participated in regular audits of completed work to maintain high standards of accuracy and consistency across all projects
- Supported team members in managing workloads, collaborating on projects, and sharing knowledge of data capture best practices
- Compared transcribed data with source document to detect and correct errors
- Analyzed current data records to provide detailed reports
- Contributed to positive work environment through active participation in team meetings, sharing ideas about how to optimize workflows and troubleshoot challenges effectively
- Provided support to colleagues during periods of high workload, ensuring all projects were completed on time without sacrificing quality standards
- Used computer software to store and retrieve data
- Maintained confidentiality of sensitive information while handling various types of documents, including financial records and personal details
- Updated and maintained customer information, documents and records
- Contributed to improved quality control measures by identifying discrepancies in captured data and implementing corrective actions
- Scanned documents and saved in database to keep records of essential organizational information
- Created spreadsheets for more efficient recordkeeping
- Worked effectively in fast-paced environments
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Proved successful working within tight deadlines and fast-paced environment
- Exercised leadership capabilities by successfully motivating and inspiring others
- Demonstrated strong organizational and time management skills while managing multiple projects
- Proven ability to develop and implement creative solutions to complex problems
- Excellent communication skills, both verbal and written
- Gained extensive knowledge in data entry, analysis and reporting
- Organized and detail-oriented with strong work ethic
- Increased productivity through implementation of efficient data entry techniques and keyboard shortcuts
- Organized and detail-oriented with strong work ethic
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Identified issues, analyzed information and provided solutions to problems.
- Developed strong communication and organizational skills through working on group projects.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
- Managed and organized documents for data entry tasks.
- Compared transcribed data with source document to detect and correct errors.
- Maintained thorough understanding of industry terminology relevant to assigned sectors, facilitating accurate interpretation and translation of complex documentation into useful datasets.
- Contributed to a positive work environment through active participation in team meetings, sharing ideas about how to optimize workflows and troubleshoot challenges effectively
- Achieved a reputation for excellence in customer service due to exceptional communication skills and the ability to handle sensitive information with discretion and professionalism
- Enhanced data accuracy by meticulously reviewing and verifying information before inputting into system
- Developed and implemented data entry operations
- Built and maintained tracking databases for variety of measuring aspects
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports
- Uploaded or transmitted data using secure protocols
- Evaluated source documents to locate needed information
- Gathered and submitted observational information in addition to required data points
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Proven ability to learn quickly and adapt to new situations
- Gained strong leadership skills by managing projects from start to finish
Casher
PNA- Drakenstein Centre- Paarl
02.2022 - 02.2023
- Welcoming clients, assisting with clients enquiries, helping clients to locate items, providing advice or recommendation, Bagging and wrapping goods, Cash up, stocktaking, pricing of goods, packing of goods onto shelves, ensure cleaning work environment adhere to at all times, adhere to OHS while on duty, assisting clients enquiries via telephonic conversations, ordering of stock.
- Streamlined checkout process for increased efficiency and reduced waiting times
- Identified and resolved discrepancies and errors in customer accounts
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Responded promptly to requests for assistance, spills and customer inquiries
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty
- Restocked and organized merchandise in front lanes
- Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes
- Supported management in implementing operational improvements such as updated training manuals or revised schedules
- Used POS system to enter orders, process payments and issue receipts
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects
- Performed cash, card and check transactions to complete customer purchases
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage
- Built relationships with customers to encourage repeat business
- Greeted customers entering store and responded promptly to customer needs
- Resolved customer complaints professionally, leading to improved customer relations and loyalty
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Developed strong communication and organizational skills through working on group projects
- Applied effective time management techniques to meet tight deadlines
- Demonstrated creativity and resourcefulness through development of innovative solutions
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed strong organizational and communication skills through coursework and volunteer activities
- Resolved problems, improved operations and provided exceptional service
- Contributed to store success by maintaining high standards of cleanliness throughout facility
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Answered questions about store policies and addressed customer concerns
- Maintained current knowledge of store promotions and highlighted sales to customers
- Handled cash with high accuracy and took care to check bills for fraud
- Handled multiple payment methods securely, minimizing discrepancies and potential losses
- Prevented loss by vigilantly monitoring potential theft or fraud situations
- Upsold additional products and services to customers, increasing revenue
- Processed refunds and exchanges in accordance with company policy
- Provided backup support for other departments when needed, showcasing versatility within retail environment
- Welcomed customers and helped determine their needs
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience
- Set up new sales displays each week with fresh merchandise
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked
- Worked flexible schedule and extra shifts to meet business needs
- Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment
- Helped customers complete purchases, locate items, and join reward programs
- Stocked, tagged and displayed merchandise as required
- Ensured compliance with company policies and procedures while processing transactions efficiently
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Operated cash register to record transactions accurately and efficiently
- Worked closely with shift manager to solve problems and handle customer concerns
- Provided backup support for other departments when needed, showcasing versatility within retail environment
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift
- Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment
- Promoted store promotions and incentive programs to increase overall sales revenue
- Assisted customers with returns, refunds and resolving transaction issues
- Addressed customer needs and made product recommendations to increase sales
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers
- Worked with floor team and managers to meet wide range of customer needs
- Learned duties for various positions and provided backup at key times
- Monitored self-checkout systems and provided help in resolving complex problems
- Demonstrated high level of initiative and creativity while tackling difficult tasks
- Learned and adapted quickly to new technology and software applications
- Proved successful working within tight deadlines and fast-paced environment
- Demonstrated creativity and resourcefulness through development of innovative solutions
- Delivered services to customer locations within specific timeframes
- Passionate about learning and committed to continual improvement
- Proven ability to develop and implement creative solutions to complex problems
- Distributed to store success by maintaining high standards of cleanliness throughout he facility
- Prevented loss by vigilantly monitoring potential theft or fraud situations
- Provided backup support for other departments when needed, showcasing versatility within retail environment
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift
- Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy
- Contributed to store success by maintaining high standards of cleanliness throughout facility
- Prevented loss by vigilantly monitoring potential theft or fraud situations
- Provided backup support for other departments when needed, showcasing versatility within retail environment
- Provided backup support for other departments when needed, showcasing versatility within retail environment
- Prevented loss by vigilantly monitoring potential theft or fraud situations
Bookstore Assistant; Girls High School
Girls High School
10.2020 - 12.2020
- Sorting of books, Pack shelves according to categories, Preparing textbooks for new school year, adhere to OHS aspects, ensure that library is always clean and neat, assisting other learners to locate books.
- Developed and implemented creative strategies to improve customer satisfaction
- Restocked shelves and kept store displays attractive and organized to drive sales
- Organized stockroom materials effectively to optimize space utilization while keeping shelves well-stocked for easy browsing accessibly by patrons throughout their visit
- Created inviting environment for customers by maintaining store organization and cleanliness
- Developed strong rapport with customers and created positive impression of business
- Used in-store system to locate inventory and place special orders for customers
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Developed strong communication and organizational skills through working on group projects
- Identified issues, analyzed information and provided solutions to problems
- Organized and detail-oriented with strong work ethic
- Applied effective time management techniques to meet tight deadlines
Packer
OK Foods Rembrandt Mall-
01.2020 - 01.2020
- Assisting clients with packing of their groceries into bags, Keeping clean working environment, address clients enquiries.
- Increased accuracy of packed items by diligently following packing lists and verifying product information
- Maintained clean and organized work environment, promoting safety and productivity
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards
- Improved team collaboration through effective communication and coordination with coworkers
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Organized and detail-oriented with strong work ethic
Education
BCOM: Marketing Management - undefined
IMM Graduate School Stellenbosch
01.2022 - undefined
Grade 12 -
Paarl Girl's High School
Skills
Personal Information
- Identification Number: 031020030048080
- Dependents: None
- Health Status: Excellent
- Criminal Record: None
- Date of Birth: 07/10/03
- Gender: Female
- Nationality: South African
- Driving License: Code 8
- Marital Status: Single
Computer Literate
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Microsoft PowerPoint
- Internet
- Intranet
- Basic Photoshop
Training
Received photography training (2022)
Timeline
Data Capture Clerk
Department Of Education
12.2023 - 12.2023
Casher
PNA- Drakenstein Centre- Paarl
02.2022 - 02.2023
BCOM: Marketing Management - undefined
IMM Graduate School Stellenbosch
01.2022 - undefined
Bookstore Assistant; Girls High School
Girls High School
10.2020 - 12.2020
Packer
OK Foods Rembrandt Mall-
01.2020 - 01.2020
Grade 12 -
Paarl Girl's High School
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