Stefan Marx
Somerset West,South Africa
Summary
Accomplished professional with extensive expertise in multisite operations and business development. Demonstrates influential communication and leadership skills, driving marketing and sales success through data-driven decision-making. Proven track record in quality assurance implementation and health and safety compliance, ensuring optimal operational standards. Committed to training and development, fostering a solutions-oriented mindset to enhance team performance. Career goal: to leverage skills in staff recruitment and strategic growth initiatives to propel organisational success.
Overview
23
23
years of professional experience
5
5
years of post-secondary education
Work history
RETAIL REGIONAL OPERATIONS MANAGER
SPAR GROUP
Northen Suburbs, Paarl, Western Cape
09.2021 - 09.2025
- Oversaw regional operations to ensure compliance with company standards and policies.
- Developed and implemented training programmes for staff to enhance customer service capabilities.
- Conducted regular audits of stores to identify areas for operational improvement and efficiency.
- Collaborated with merchandising teams to optimise product placement and inventory management.
- Led cross-functional teams in the execution of promotional events to increase brand visibility.
- Managed budgeting and forecasting processes to align operational resources with strategic goals.
- Analysed sales trends and customer feedback to inform decision-making and strategic planning.
- Established and maintained strong relationships with key stakeholders to foster collaboration and support.
- Maintained health and safety standards across all regional branches.
- Promoted a culture of high performance and continuous improvement that values learning and commitment to quality.
- Influenced revenue growth through innovative sales strategies and tactics.
- Created an environment of open communication where ideas, concerns, suggestions can be voiced without fear of retribution or judgement.
General Manager
Food Lovers Bruma
Johannesburg, Gauteng
03.2019 - 09.2021
- Analysed financial reports to identify trends and inform budgetary decisions for future growth.
- Negotiated contracts with suppliers to secure favourable terms and enhance product offerings.
- Established a positive work environment which promoted staff morale and productivity.
- Regularly reviewed performance data, driving continuous improvement efforts.
- Improved staff retention with robust HR policies and procedures.
- Delivered results under pressure to meet tight deadlines.
- Achieved customer satisfaction with regular feedback and improvement sessions.
- Implemented rigorous financial controls, improving overall profitability.
- Recruited and managed senior staff with focus on delivering clear results.
- Created and led successful business culture focused on performance.
General Manager
Food Lovers Market
Somerset West, Western Cape
08.2010 - 03.2019
- Oversaw inventory management processes to ensure optimal stock levels and minimise waste.
- Successfully negotiated contracts with suppliers to reduce costs.
- Delivered results under pressure to meet tight deadlines.
- Established budgets based on historical, current and forecasted business data.
- Directed administration and optimisation of financial operations, payroll and accounting processes.
- Reviewed reports from subordinate management to identify areas of opportunity.
- Initiated aggressive hiring push and training of industry-renowned candidates to drive organisational improvements.
Shop Manager
Stellenbosch Fine Foods & Wine Kwik Spar
S/West
02.2004 - 06.2010
Shop Manager
Super Spar Malmesbury
11.2002 - 02.2004
Education
National Senior Certificate - English and Afrikaans - First Language, Computer Software - MS Office (Word, Access, Excel, Power Point, Outlook
Hottentots Holland High School
Somerset West, Western Cape 02.2005 - 10.2009
Skills
- Multisite operations
- Influential communication
- Quality assurance implementation
- Solutions-Oriented mindset
- Business development
- Marketing and sales experience
- Leadership skills
- Data-driven decision-making
- Health and Safety Compliance
- Training and Development
- Staff recruitment
Languages
Afrikaans and English
Fluent
Custom
- James Davies, Regional Manager Food Lovers Market, Gauteng, 076 792 3694
- Angela Caldeira, Food Lovers Market, 082 448 5829
Personal Information
- ID Number: 8301245049080
- Age: 41
- Health Status: Excellent
- Gender: Male
- Nationality: South African
- Marital status: No
Timeline
RETAIL REGIONAL OPERATIONS MANAGER
SPAR GROUP
09.2021 - 09.2025
General Manager
Food Lovers Bruma
03.2019 - 09.2021
General Manager
Food Lovers Market
08.2010 - 03.2019
National Senior Certificate - English and Afrikaans - First Language, Computer Software - MS Office (Word, Access, Excel, Power Point, Outlook
Hottentots Holland High School
02.2005 - 10.2009
Shop Manager
Stellenbosch Fine Foods & Wine Kwik Spar
02.2004 - 06.2010
Shop Manager
Super Spar Malmesbury
11.2002 - 02.2004
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