Stefan Hattingh
Operations Manager
Mtunzini
Summary
Precise Quality Assurance Manager proficient in all QA operations, policies and procedures. Experience hiring and developing individual team members. Committed to thoroughly assessing product quality and manufacturing processes to achieve excellent results and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Quality Assurance Manager
Cerdak
11.2013 - Current
- Recorded, analyzed, and distributed statistical information.
- Implemented new quality assurance and customer service standards.
- Inspected products and worker progress throughout production.
- Assured consistent quality of production by implementing and enforcing automated practice systems.
- Reported production malfunctions to managers and production supervisors.
- Performed root cause analysis to identify and resolve quality issues and defects.
- Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
- Specified quality requirements of raw materials with suppliers.
- Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
Custom Woodworker
Self Employed
01.2009 - 10.2013
- Chose appropriate lumber and supplies for projects based on wood species, project type, client needs and budgets.
- Demonstrated in-depth knowledge of sanders, saws and routers.
- Completed general finish work and sanding.
- Utilized diverse hand tools to fabricate and assemble store fixtures and cabinets.
- Oversaw and monitored team to coach new employees and instruct staff on job requirements and safety procedures.
- Inspected and maintained equipment to repair and keep in peak condition.
- Built products tailored to meet needs and specifications of clients.
- Set up and safely operated woodworking equipment, routers, table saws and belt sanders.
- Planned workflow and material usage to provide efficient time management and access to materials.
Paramedic
Netcare 911 (part-time)
01.2003 - 12.2009
- Restocked ambulance with proper equipment such as vents, ET tubes, medication, and IV pump tubing to maintain optimum inventory.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Delegated life-saving tasks to provide comprehensive treatment to triaged patients in emergency situations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Administered continuous 12-lead electrocardiogram monitoring to record heart rhythms in patients with acute coronary syndrome.
Ranger
Mabula Game Lodge
01.2005 - 12.2008
- Operated and maintained vehicles, tools and equipment to perform enforcement, patrol, construction and maintenance duties.
- Responded to wildland fires and performed fire suppression duties using specialized firefighting equipment and tools.
- Developed and maintained accurate logs, reports and records of work performed and materials and equipment used.
- Performed facilities and structure construction and maintenance to conserve grounds and environment.
- Created fire prevention plans to reduce risk of fire in various locations.
- Conduct 5 five game drives and trail walks
Retail Store Manager
Garsfontein Spar
01.2002 - 12.2004
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Submitted orders for new inventory.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Completed routine store inventories.
- Managed store organization, maintenance, and purchasing functions.
- Created employee schedules to align coverage with forecasted demands.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Certidicate - Regulatory Compliance
BSI
Durban 04.2001 -
Certificate - Game Ranger
Limpopo Field Academy
Bela-Bela 04.2001 -
Advance Certificate - Pre-hospital Care
H.E.L.P. ACADEMY (Human Emergency Life Program)
Edenvale 04.2001 -
Skills
Audit Coordination
Internal Audits
Quality Control Tests
Risk Analysis and Mitigation
Quality Systems
Knowledge of Quality Systems
Progress Reporting
Operational Budget Forecasting
Operation Monitoring
Regulatory Compliance
Process Analysis
Trend Analysis
Data Analysis
Timeline
Quality Assurance Manager
Cerdak
11.2013 - Current
Custom Woodworker
Self Employed
01.2009 - 10.2013
Ranger
Mabula Game Lodge
01.2005 - 12.2008
Paramedic
Netcare 911 (part-time)
01.2003 - 12.2009
Retail Store Manager
Garsfontein Spar
01.2002 - 12.2004
Certidicate - Regulatory Compliance
BSI
04.2001 -
Certificate - Game Ranger
Limpopo Field Academy
04.2001 -
Advance Certificate - Pre-hospital Care
H.E.L.P. ACADEMY (Human Emergency Life Program)
04.2001 -