Stefan Blignaut
Workshop Manager
Brackenfell
Summary
Experienced in optimizing operations and driving peak employee performance to achieve outstanding results. Possess a high level of skill in inventory, project, and team management. Adept at fostering clear communication and building strong relationships to enhance collaboration and efficiency. Exceptional proficiency in maintaining up-to-date, accurate, and prompt administrative processes, ensuring seamless workflow and organizational success. Comprehensive understanding of workflow, processes, and expectations gained through working closely with the National Technical Manager.
Overview
29
29
years of professional experience
1993
1993
years of post-secondary education
19
19
Certifications
2
2
Languages
Work History
Workshop Manager
United Scientific
07.2024 - Current
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Maintained workshop activities in line with budget requirements.
- Purchased and oversaw inventory of supplies, tools and equipment.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Implemented quality control measures that resulted in fewer product defects returned from customers.
- Streamlined workflow processes by identifying bottlenecks and implementing strategic solutions for faster turnaround times.
- Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
- Identified areas in need of improvement and developed plans to correct problems.
- Collaborated closely with sales and marketing teams to understand customer needs better.
- Ensured timely completion of projects with effective resource allocation and scheduling.
- Optimized inventory management systems, ensuring accurate tracking of supplies and minimizing waste.
- Promoted a culture of accountability within the team, leading to improved overall performance levels.
- Maintained high safety standards, resulting in reduced workplace accidents and increased employee wellbeing.
- Scheduled maintenance and repair projects to maintain optimal performance of all equipment and systems.
- Fostered an environment where open communication was encouraged among team members.
- Collaborated with cross-functional teams to drive continuous improvement in workshop operations.
- Updated policies to reflect changing demands and improve performance, quality and efficiency of workshop operations.
- Provided leadership, guidance and support to staff members.
Service Engineer
United Scientific
02.2021 - 06.2024
- Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
- Tested and checked performance of hardware and software programs.
- Improved system efficiency with thorough troubleshooting and root cause analysis of technical issues.
- Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.
- Installed, configured and tested equipment on specialized platforms.
- Analyzed and evaluated performance and optimized efficiency.
- Increased client retention, delivering exceptional customer service during on-site visits and remote support sessions.
- Created relationships with key decision-makers and served as external technical spokesperson.
- Contributed to company growth by generating new business leads through positive word-of-mouth referrals from satisfied clients.
- Boosted service quality by continually updating technical knowledge and staying current with industry trends.
- Escalated and re-produced problem to internal development sources to reach solution.
- Ensured compliance with safety regulations during installations and repairs, prioritizing a safe work environment at all times.
- Optimized resource utilization to minimize costs by accurately estimating job requirements and procuring necessary parts in a timely manner.
- Participated in client consultations and product capability demonstrations to support sales efforts.
- Delivered outstanding after-sales support, maintaining open lines of communication with clients to address concerns or inquiries promptly.
- Provided comprehensive training to junior engineers, fostering professional development within the team.
- Worked cross-functionally within organization and external partners, integrators and vendors.
- Resolved customer complaints in prompt, polite and professional approach.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Diagnosed and resolved machine operation variations and equipment problems.
- Performed troubleshooting and repair for complex electrical equipment.
- Investigated and corrected mechanical problems with machinery.
- Dismantled defective machines and equipment and installed new or repaired parts.
- Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
- Documented maintenance activities and confirmed compliance with relevant regulations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Liaised with internal departments to optimize productivity and efficiency.
Workshop Manager / Snr Technician
SOLUTIONS MEDICAL
06.2019 - 01.2021
- Trouble Shooting, Fault Finding Solutions and Repairs to Electronic and Mechanical medical Equipment - ie Wheelchairs, Hoists, Lifts etc
- Customized equipment adaptions
- New Installations, setups and programming of equipment
- Warehouse management
- Inventory Control
- Material Handling
- Customer Service, Collections, Deliveries, Transportation and Planning
- Manage a small team of technicians, workshop administration and warehouse employees
- Assesment of faults, repairs and maintenance on mechanical end Electronic Medical equipment
- Quality inspections on work performed
- Planning and Implementation of work schedules, Orders, Deliveries and collections
- Job Inspections
- Problem solving and assistance with complicated projects
- Client liason, satisfaction and feedback
- Sales
- Quotations
- Manufacturing of equipment according to client specifications
- Reason for seeking other employment: Due to financial reasons and lack of possibility for self development, promotions and employee benefits
Managing Director
SUPERIOR LOGISTICS SUPPORT
06.2017 - 05.2019
- Warehouse Stock control Sollutions / Scanning Equipment supplies
- Client premises inspections, assesments, layout and solutions regarding scanning technology to improve warehouse stock control efficiency
- Scanning Technology demonstrations
- Sales
- Quotations
- Client liason, satisfaction and feedback
- Stock Control, Oredering, Collections and deliveries
- Reason for leaving: Business closed
Technician - Telecommunications and BPRS
SIBANYE GOLD
12.2008 - 02.2017
- Position as Acting Technician Supervisor for almost 2 years
- Projects, Maintenance, Programming, Fault finding, Repairs, Installations, Jointing and servicing of the following:
- Complete copper cable Telephone Network
- Complete Optic Fiber Network
- IT Networks
- PABX Systems
- VoIP Systems
- Access Control Boom gates / Turn styles and sliding gates
- Clocking Systems - BPRS
- Switchboards
- Planning, building and implementation of new infrastructure
- SAP Stock ordering and tracking
- Supervise Tecnicians and Technician Aides
- Quality checks on contractor work and signoffs
- Obtaining quotes and load Purchase Requisitions
- Risk Assessments and Safety Procedure design and implementation
- First Aid level 1
- Reason for leaving: Wife got a transfer to Cape Town with an opportunity we could not refuse
Commercial and Industrial and Personal Lines Insurance Broker
ABSA BROKERS
12.2003 - 11.2008
- Selling of personal lines and commercial and industrial Short-Term Insurance
- Risk Assessment and advice
- Sourcing of new business / clients
- Policy documentation and related Computer Software
- Quotations
- Reason for leaving: Was offered a position with a more stable and higher Income
Technical Officer - Cable Jointing
TELKOM SA
04.1998 - 11.2003
- Repairs / Maintenance / Installations on the whole telecommunications Network - From the telephone exchange up to the client's premises
- Copper cable Jointing
- Optic Fiber Splicing
- Fault finding and service repairs
- Reason for leaving: Low income -Better opportunity to grow monthly income
SOUTH AFRICAN AIRFORCE - BASIC MILITARY TRAINING
05.1996 - 08.1996
Education
Business Management
Alison
Online09-2024
Grade 12 - English, Afrikaans, Mathematics, Science, Technical Drawings, Electrical
Highschool Wonderfontein
N4 - Engineering Studies - undefined
Verwoerdburgstad Technical College
Skills
Workshop Planning
CRM / Workshop Management software
Effective Planning
Maintenance management
Equipment troubleshooting
Creativity and innovation
Repairs proficiency
Job scheduling
Health and safety
Administration
Certification
Business Management Basics
Accomplishments
- Best Technical Student Grade 12, 1993, Received Floating Trophy
- Best Mathematical Student Grade 12, 1993, Received Floating Trophy
- Bodybuilding - Provisional Colors (North West Province), 08/25/00
- Bodybuilding - 2nd Place - South African Bodybuilding Championships, 07/26/03
Education - Secondary Education
Highschool Wonderfontein - Carletonville, Grade 12, 1993, English, Afrikaans, Mathematics, Science, Technical Drawings, Electrical
Residential Area
Brackenfell, Western Cape
Computer Literacy
- Microsoft Office (Excel, Word, Access and PowerPoint)
- Microsoft Outlook
- AutoCAD
- Solid Worx
- SAP
- Pastell
- Odyssey Job Cards
Disclaimer
I am a young energetic and strong individual who believes in myself and trust that anything is possible if you put your mind to it. Highly motivated with a passion for putting a smile on peoples faces. I am loyal, honest and respectful. I believe that treating people in the same way you would like to be treated creates respect and loyalty. Motivating people keeps you motivated and therefore I always strive to create positivity among family, friends and co-workers. I trust that the above information will be taken into account when making a decision, one that I believe you will not regret.
Personal Information
- Available: 1 Month
- ID Number: 7601255011080
- Dependents: 0
- Nationality: South African
- Marital Status: Married
Timeline
Business Management Basics
09-2024
Workshop Manager
United Scientific
07.2024 - Current
Service Engineer
United Scientific
02.2021 - 06.2024
Workshop Manager / Snr Technician
SOLUTIONS MEDICAL
06.2019 - 01.2021
Managing Director
SUPERIOR LOGISTICS SUPPORT
06.2017 - 05.2019
NEC BCT Customer Training, NEC - Gijima, 11/25/16
11-2016
NEC MA4000 System Management, NEC - Gijima, 11/25/16
11-2016
NEC MA4000 EM, NEC - Gijima, 11/25/16
11-2016
NEC iS3000 SIP@Net, NEC - Gijima, 11/25/16
11-2016
Technician - Telecommunications and BPRS
SIBANYE GOLD
12.2008 - 02.2017
COP Basics of Short Term Insurance, Insurance Institute of South Africa, 10/18/05
10-2005
Commercial and Industrial and Personal Lines Insurance Broker
ABSA BROKERS
12.2003 - 11.2008
Qualification as Cable Jointer, Telkom SA Limited, 03/31/00
03-2000
Main Cable Jointing, Telkom SA Limited, 05/25/99
05-1999
Introduction to Telkom, Telkom SA Limited, 04/16/99
04-1999
Crowcon Gas detector, Telkom SA Limited, 04/19/99
04-1999
Cable Test Instruments, Telkom SA Limited, 04/21/99
04-1999
Authorization for High Voltage Routes, Telkom SA Limited, 04/22/99
04-1999
Technical Officer - Cable Jointing
TELKOM SA
04.1998 - 11.2003
EB2000 Basic Electronics, South African Airforce - School for logistics training, 09/30/97
09-1997
N4 - Engineering Studies, Verwoerdburgstad Technical College, 01/05/97
05-1997
Junior NCO's development, South African Airforce - School for logistics training, 11/22/96
11-1996
Electronics 1, Verwoerdburgstad Technical College, 08/11/96
08-1996
Basic Military Training, South African Airforce, 08/08/96
08-1996
SOUTH AFRICAN AIRFORCE - BASIC MILITARY TRAINING
05.1996 - 08.1996
N4 - Engineering Studies - undefined
Verwoerdburgstad Technical College
Business Management
Alison
Grade 12 - English, Afrikaans, Mathematics, Science, Technical Drawings, Electrical
Highschool Wonderfontein
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