Stefan Bekker
Guesthouse Manager
Lutzville
Summary
Energetic Hotel Manager enthusiastic about delivering superior service to every guest. Successful at cutting costs without impacting quality of service and guest satisfaction. History of driving company growth through [Action] and [Action]. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Highly energetic hotel manager with more than [Number] years of experience working in hospitality industry. Successful background with mid-range hotels providing unforgettable service to visitors and clients.
Overview
20
20
years of professional experience
Work History
Guesthouse Manager
Melkboomsdrift Guesthouse
03.2018 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Managed and motivated employees to be productive and engaged in work.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Conducted updates to social media profiles to boost company online presence.
- Computer-literate
- Invoicing / filing / payments
- Daily bookings and emails
- Kitchen controller
- Coordinated with kitchen staff to deliver food services for daily breakfasts, dinner and functions.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Purchased food and cultivated strong vendor relationships.
- Oversaw food preparation
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Self Employed
Stefan Bekker
01.2007 - 02.2018
- Budgeted equipment purchases and regular repairs.
- Worked closely with employees to improve practices, techniques and safety choices, optimizing performance, and minimizing waste.
Live-In Carer
Jason Dowling
02.2004 - 10.2006
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Transported clients to and from medical appointments with safety and efficiency.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Monitored clients' overall health and well-being and noted significant changes.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Education
High School Diploma -
Hermanus High School
Hermanus12.1995
Skills
Maintenance Coordination
undefinedTimeline
Guesthouse Manager
Melkboomsdrift Guesthouse
03.2018 - Current
Self Employed
Stefan Bekker
01.2007 - 02.2018
Live-In Carer
Jason Dowling
02.2004 - 10.2006
High School Diploma -
Hermanus High School
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