Spokazi Zenzile
Caregiver
East London
Summary
Dynamic professional with a proven track record in patient care and chronic disease management, honed at Canaan Care Centre. Excels in verbal communication and patient management, ensuring high levels of client satisfaction and wellness. Demonstrated flexibility and a commitment to excellence, significantly enhancing patient quality of life and support systems. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
14
14
years of professional experience
Work History
Caregiver
Canaan Care Centre
10.2020 - 10.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Administration Clerk
Cecilia Makhiwane Hospital
01.2011 - 06.2012
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Answered over Number calls each day on multi-line telephone systems, supporting communication needs of Number staff members.
- Documented all Type contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
- Established and maintained standard office procedures to achieve demanding targets.
- Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
Sales Consultant
Absa Personal Loan Centre
01.2010 - 12.2010
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Responded to telephone and in-person requests for information.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Education
Computer Literacy -
Silulo Ulutho Technologies
East London,South Africa Child And Youth Care Worker -
HWSETA
East London, South Africa Homebased Careworker -
South African Red Cross
Randburg ,South Africa 06.2024
Skills
Patient care
References
- Mr S. Dyakop (Absa manager)
Cell : 0782030409
- Ms. D Magingxa (Lecturer Silulo)
Cell : 0732275075
- Ms. U Quvile
Cell : 0838435104
Timeline
Caregiver
Canaan Care Centre
10.2020 - 10.2023
Administration Clerk
Cecilia Makhiwane Hospital
01.2011 - 06.2012
Sales Consultant
Absa Personal Loan Centre
01.2010 - 12.2010
Computer Literacy -
Silulo Ulutho Technologies
Child And Youth Care Worker -
HWSETA
Homebased Careworker -
South African Red Cross
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