Sphumelele Mtshali
Nongoma
Summary
Receptionist and Administrator with experience in visitor handling, front desk coordination and diary management. Handles calls, bookings and cancellations with clear telephone etiquette, while greeting visitors and directing enquiries calmly. Uses Microsoft Excel to support accurate office records and organised daily administration.
Overview
1
1
Language
Work History
Administrator/Receptionist
Ingala Construction Pty-Ltd
Durban, South Africa
11.2024 - 01.2025
- Managed front desk operations, greeting visitors and directing them to appropriate departments for enhanced organisational efficiency.
- Answered telephone calls to offer information, direct callers and take messages.
- Managed company's diary by arranging bookings, assessing availability, taking bookings and sorting cancellations.
Education
Matric - Accounting
Nhlanhlayethu Secondary School
Nongoma, KZN2026
Skills
- Visitor management
- Telephone etiquette
- Front desk coordination
- Diary management
- Positive attitude
- Microsoft Excel
Languages
English
Upper Intermediate
B2
Timeline
Administrator/Receptionist
Ingala Construction Pty-Ltd
11.2024 - 01.2025
Matric - Accounting
Nhlanhlayethu Secondary School