SPHUMELELE MHLONGO

•Portal data management

•Data processing

•Call cycle maintenance & execution

•Adhoc data collection, upkeep reporting & reporting

•Store info maintenance

•System administration

•General Administration support

• Overall functioning of the Trax application (app usage, rep changes, store changes).
• First line of support for users using the Trax application.
• Trax reporting/ compliance

• Data processing – Deleting data Errors
• Store Payments Submission Checks
• Ad-hoc Duties and Queries
• Approve photos on the Business Manager system daily.
• Manual capture call forms on the system when required.
• Callform management -When there is an input error ensure that the call forms are deleted from the system.
• Execution/Compliance reports -Extract information from the system and create a progression/status reports as per CS Managers specifications.
• Provide general administrative support to the CS team as and when required.
• Assist team with store panels
• Assist with report building and photo albums
• General assistance for the CSA’s.
• Completing tasks timeously and as per required standards.
• · Duracell POS Ordering & Transfers.