Sphumelele Mbhele
Environmental Science Graduate
Johannesburg
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Remote (UK) Sales & Marketing - Appointment Setter
WithMe
06.2023 - 04.2024
- Created virtual meeting appointments and reached out to 150 creator leads a day, using CRM software.
Customer service agent
Synergy Contact Centre
07.2022 - 11.2022
- Provide quality customer care for UK customers with water utility company called Severn Trent Water.
Call Centre Agent
CCI Umhlanga
05.2021 - 09.2021
- Provide quality customer service for Australian Campaign that provides accounting software MYOB.
Betting assistant
Tab Gold Greyville Racecourse
2 2019 - 8 2019
- Place horse-racing bets for customers on mobile handheld betting machine at horse racing events
- Worked as a betting assistant at the Vodacom Durban July 2019 and Elan Gold Cup 2019.
Education
Bachelor of Science - Environmental Science
University of Kwa-Zulu Natal
Durban, South Africa 04.2001 -
High School Diploma -
Durban Girls' High School
Durban, South Africa 04.2001 -
Skills
Multitasking Abilities
Analytical Thinking
Data Management
PPE use
Professional Demeanor
Analytical Skills
Document Control
Effective Communication
Ethnicity
African
Personal Information
- ID Number: 9911110155081
- Gender: Female
References
- Mala Archery, Manager (Tab Gold), 031 314 1550
- Juliana Govender, Campaign Floor Manager (CCI Umhlanga), 062 881 6695
- Tony Zwane (Synergy Contact Centre), Team Manager, 065 901 3194
Timeline
Remote (UK) Sales & Marketing - Appointment Setter
WithMe
06.2023 - 04.2024
Customer service agent
Synergy Contact Centre
07.2022 - 11.2022
Call Centre Agent
CCI Umhlanga
05.2021 - 09.2021
Bachelor of Science - Environmental Science
University of Kwa-Zulu Natal
04.2001 -
High School Diploma -
Durban Girls' High School
04.2001 -
Betting assistant
Tab Gold Greyville Racecourse
2 2019 - 8 2019