Summary
Overview
Work History
Education
Skills
Timeline
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Sphesihle Tavin Dladla

IT Support Specialist
Pinetown,NewGermany

Summary

Proven IT Support Specialist with a robust background at Michael Greonewald, specializing in network and cyber security, server management, and LAN protection. Excelled in software installation and helpdesk support, enhancing system efficiency and user satisfaction. Demonstrated a 20% reduction in downtime through effective configuration management and backup strategies. Skilled in fostering seamless remote support and wireless networking solutions.

Overview

4
4
years of professional experience

Work History

IT Support Specialist

Michael Greonewald
01.2021 - Current

network and Cyber security support Specialist

Managing Server

Managing Computers From Library and catroom

Managing Node Communication

Managing Switches

Proctecting LAN networking


Education

Certificate - Networking And Cyber Security

Udemy
Online Instistution San Francisco
04.2001 -

Skills

Software Installation

Desktop support

Data Recovery

System enhancement

Printer troubleshooting

Configuration Management

Backup and recovery

Operating system management

VPN Configuration

Remote Support Capabilities

Helpdesk call support

Hardware maintenance

Wireless Networking

Timeline

IT Support Specialist

Michael Greonewald
01.2021 - Current

Certificate - Networking And Cyber Security

Udemy
04.2001 -

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Sphesihle Tavin DladlaIT Support Specialist