Summary
Overview
Work History
Education
Skills
Timeline
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Sphelele ZONDO

Self-employed
Cape Town

Summary

Dynamic self-made entrepreneur with a proven track record in building brand loyalty and enhancing customer satisfaction through exceptional project management. Leveraged strong leadership and problem-solving skills at Mrs. Thembi Zondo's nursery, ensuring smooth operations and impactful community events. Adept at financial management, driving profitability while maintaining a positive team environment.

Energetic Volunteer offering outstanding telephone etiquette, social media, and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.

Community-focused professional with background in volunteer initiatives, contributing to meaningful projects that enhance community well-being. Known for effective teamwork and adaptability in dynamic environments. Reliable and committed to fostering positive outcomes through collaborative efforts. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.

Overview

5
5
years of professional experience

Work History

Volunteer

Mrs. Thembi Zondo, KwaMthiyane Nursery and Pre-School, Family Business
DURBAN
01.2022 - 06.2024
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.
  • Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
  • Kept case files updated, accurate and aligned with requirements.

Self Made Entrepreneur

Miss Sphelele Zondo, Sales, My Own Company
DURBAN
01.2019 - 09.2021
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
  • Managed financial aspects of the business including budgeting, forecasting, cash flow management, and financial reporting to stakeholders.
  • Determined business plan, mission statement, and vision.
  • Successfully navigated challenging economic conditions by adapting business strategies quickly in response to changing market dynamics.
  • Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.

Education

Business Management Diploma - Business

Falsebay College
Khayelitsha, South Africa
04.2001 -

High School Diploma -

Kingsway High School
EManzimtoti, South Africa
04.2001 -

Skills

Teamwork and collaboration

Timeline

Volunteer

Mrs. Thembi Zondo, KwaMthiyane Nursery and Pre-School, Family Business
01.2022 - 06.2024

Self Made Entrepreneur

Miss Sphelele Zondo, Sales, My Own Company
01.2019 - 09.2021

Business Management Diploma - Business

Falsebay College
04.2001 -

High School Diploma -

Kingsway High School
04.2001 -
Sphelele ZONDOSelf-employed