Sphamandla Ntanzi
Pinetown
Summary
IT Resilience professional ensuring systems resilience and business continuity. Adept at risk assessment, disaster recovery planning, and incident response. Proficient in managing IT infrastructure, safeguarding data integrity, and implementing robust security measures.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Resilience Engineer
Old Mutual
06.2023 - Current
- Facilitate implementation and upkeep of stable, resilient IT environment, ensuring governance and compliance across multiple Technology Resilience domains.
- Spearhead initiatives for identifying and remediating legacy operating systems, databases, and infrastructure associated with critical business services, enhancing stability and security of IT environment.
- Formulate and implement remediation plans targeting vulnerabilities affecting critical services to enhance organisational security posture.
- Revise and sustain disaster recovery (DR) plans for all critical applications, guaranteeing thorough recovery procedures and minimising potential downtime.
- Execute application dependency mapping and identify single points of failure within key business value chains.
- Facilitate thorough Operational Readiness review process for new application projects before production deployment.
Business Continuity and Resilience Analyst
MTN
06.2020 - 06.2022
- Formulated and executed policies, procedures, and strategies to mitigate operational risks, ensuring robust and effective operational resilience and business continuity capabilities.
- Standardised Business Impact Assessment (BIA) process and orchestrated annual refresh of BIAs.
- Developed Business Continuity Plans (BCP) addressing critical business disruption scenarios, encompassing staff outages, building outages, technology outages, and outsourced services outages.
- Executed consistent impact assessments to pinpoint potential risks and vulnerabilities, formulating mitigation strategies to address identified issues.
- Maintained Crisis Management Plans and facilitated regular testing to ensure readiness.
- Developed effective communication methods for Crisis Management Team events.
- Promoted awareness of Crisis Management Plans among stakeholders.
Risk and Compliance Analyst
MTN
07.2012 - 05.2020
- Advised business stakeholders on compliance with regulations and minimisation of regulatory risks.
- Recorded compliance imperatives derived from regulatory risk assessments and guidance delivered to business.
- Delivered consolidated feedback to governance committees and regulators regarding compliance status within business on a periodic basis.
- Evaluated and documented compliance levels within organisation, identifying areas requiring enhancement.
Contact Centre Supervisor
MTN
08.2006 - 02.2011
- Facilitated collaboration and ensured comprehension of objectives among team members.
- Compiled relevant information and data for monthly and weekly management reports.
Education
Bachelor of Technology - Management Accounting
Durban University of Technology
01.2011
ND - Cost & Management Accounting
Durban University of Technology
01.2006
Skills
- IT continuity
- Technical Infrastructure Resilience Assessment
- Business Resilience
- Disaster Recovery Planning
- Risk Assessment
- COBIT
- Stakeholder management
- ISO/IEC 27001
- ISO 22301
- Cloud Computing
- ITIL
- IT Risk Management
- Data Governance
Certification
- ISO/IEC 27001 Lead Auditor
- ISO 22301 Foundation
Timeline
Resilience Engineer
Old Mutual
06.2023 - Current
Business Continuity and Resilience Analyst
MTN
06.2020 - 06.2022
Risk and Compliance Analyst
MTN
07.2012 - 05.2020
Contact Centre Supervisor
MTN
08.2006 - 02.2011
ND - Cost & Management Accounting
Durban University of Technology
Bachelor of Technology - Management Accounting
Durban University of Technology
Similar Profiles
William MotepeWilliam Motepe
Forensic Consultant at Old MutualForensic Consultant at Old Mutual
Sithembile LangaSithembile Langa
Financial Advisor at Old MutualFinancial Advisor at Old Mutual
GIVEN MALULEKEGIVEN MALULEKE
Financial Consultant at Old MutualFinancial Consultant at Old Mutual
BUHLE SIBANYONIBUHLE SIBANYONI
Manager: Digital Marketing at Old MutualManager: Digital Marketing at Old Mutual
BUSISIWE NKAMBULEBUSISIWE NKAMBULE
LINKAGE OFFICER at HEALTH SYSTEMS TRUSTLINKAGE OFFICER at HEALTH SYSTEMS TRUST