Proven Assistant Administrator with a track record of enhancing client satisfaction at Old Mutual by adeptly managing policy reinstatements and updates using CRM and Outlook software. Excelled in liaising with management and streamlining beneficiary modifications, significantly improving operational efficiency. Skilled in both technical applications and effective communication, consistently delivering results beyond expectations.
Communicating with clients
Reinstating clients policies
Manual calculation for clients
Updating clients personal details
Adding and removing clients beneficiary/dependents
Liasing with management
CRM software