Microsoft, Excel and Powerpoint
Soza Thomas Ngobeni
Strategic Health Manager
Giyani
Summary
Results-driven healthcare leader offering 20 years of clinical, administrative and patient care experience. Gifted in building and implementing approaches to increase quality and streamline procedures. Significant leadership background directing multidisciplinary healthcare teams to achieve care objectives and outperform business targets.
Overview
23
23
years of professional experience
16
16
years of post-secondary education
1
1
Language English, Xitsonga, N.Sotho
Work History
Clinical Manager
Institute of Health Programs and Systems
Johannesburg, RSA
08.2019 - Current
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Oversaw overall operation of nursing services, social workers, peer group trainers and HTS lay counsellors to ensure quality patient care.
- Implemented ongoing learning strategies such as tutorials, instructional modules and supervised hands-on sessions to help nurses and staff improve understanding of medical equipment and care best practices.
- Implement new policies and educate staff on changes.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Reviewed operational policies and recommended solutions and change to program manager.
- Represented the organisation in sub-district, district and provincial stakeholders of government department.
Acting Operational Manager
Limpopo health department: Nkomo clinic
Giyani, RSA
02.2014 - 08.2019
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Provision of PHC health services according to Ideal Clinic Realisation Management.
Acting Operational Manager
Limpopo health department; Nkhensani hospital: Psychiatric Unit
Giyani, RSA
02.2007 - 01.2014
- Assessment of mental health care needs, admission of mental health client as voluntary, assisted and involuntary according to mental health Act no 17 of 1996.
- Attend monthly mortality and morbidity meetings to present the unit report.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Writing of monthly report to be submitted at sub-district and district office.
- Used Microsoft Word and other software tools to create documents and other communications.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
Chief Professional Nurse: Unit Manager
Witrand Psychiatric Hospital
Portchefstroom, RSA
02.2004 - 01.2007
- Served as Male Acute ward unit manager, supervising nurses in the implementation of mental health Act no 17 of 1996, admitting mental health clients as assisted and involuntary cases.
- Received and processed stock into inventory management system.
- Collaborated with team members to achieve target results.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Identifying staff needs for professional growth through skill audit and arranged for further training through workshops and in-services training.
Professional Nurse
Limpopo health: Nkhensani Hospital
Giyani, RSA
03.1999 - 01.2004
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds and thoracic trauma.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Gathered patient health data through interviews and observation, documenting data in electronic records.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Assessed medical status of patients pre- and post-operation by checking vital parameters and supervising food intake.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
Education
Bachelor of Arts in (GAD) Governance & Admin - Governance, Administration and Development
UNISA
Pretoria, GP 02.2007 - 04.2012
Advanced Diploma in Health Management - Public Health Management
University of Northwest
Potchefstroom, NW 02.2004 - 12.2005
Comprehensive 4 year Nursing Diploma - General, Community and Psychiatric Nursing Science and Midwifery
Limpopo College of Nursing
Giyani, LP 02.1995 - 12.1998
High School ( Grade 12) - Human Sciences
Kheale Secondary School
Molototsi 01.1985 - 12.1989
Skills
Effective communication
Managerial experience
Staff supervision
Clinical Quality Improvement
Unit Administration
Operations oversight
Software
Timeline
Clinical Manager
Institute of Health Programs and Systems
08.2019 - Current
Acting Operational Manager
Limpopo health department: Nkomo clinic
02.2014 - 08.2019
Acting Operational Manager
Limpopo health department; Nkhensani hospital: Psychiatric Unit
02.2007 - 01.2014
Bachelor of Arts in (GAD) Governance & Admin - Governance, Administration and Development
UNISA
02.2007 - 04.2012
Chief Professional Nurse: Unit Manager
Witrand Psychiatric Hospital
02.2004 - 01.2007
Advanced Diploma in Health Management - Public Health Management
University of Northwest
02.2004 - 12.2005
Professional Nurse
Limpopo health: Nkhensani Hospital
03.1999 - 01.2004
Comprehensive 4 year Nursing Diploma - General, Community and Psychiatric Nursing Science and Midwifery
Limpopo College of Nursing
02.1995 - 12.1998
High School ( Grade 12) - Human Sciences
Kheale Secondary School
01.1985 - 12.1989