CHARMAINE NAIDOO
ADMIN CLERK , RECEPTIONIST, DATA CAPTURER
DURBAN,KZN
Summary
TO WHOM IT MAY CONCERN
I have completed my Matric , Administration course, and secretarial course. I am presently working for Good cap 24cc in Durban Central as a admin clerk, I am in search of employment that will develop and enhance my skills in my chosen career path. My personal particulars are as follows Dynamic, organized, interactive and optimistic person. Extrovert, adaptable to change, sociable with excellent communication skills. Vibrant and alert. Willing to improve and contribute towards growth. Quick learner and view outcome in a positive manner. Keen to develop skills in different aspects of the Business field. I have 5years experience in admin, secretarial and reception duties. I have experience in data capturing. I have experience in reception, handling clients of all calibres face to face and over the telephone, processing orders, sales, bad debt, being a personal assistance for the manager, doing weekly/monthly wage, online banking, and working with petty cash also paying out suppliers. I have 5 years’ experience of all admin duties and I attended a supervisor course as well and have achieved a certificate. I have excellent communication and management skills. I consider this new career venture a challenge to successfully meet and improve the requirements of any given position in my chosen field. I am vibrant individual who is willing to relocate in order to better my career opportunities. I trust that my application will reach your favourable consideration as I am confident, I will be an asset to your company. Thank you Charmaine Naidoo 0664102108 / 0835960548
Overview
2026
2026
years of professional experience
10
10
Certifications
1
1
Language
Work History
RECEPTIONIST
DR MS
Durban
- DUTIES, MEDICAL AID BILLING SMALL PROCEDURES
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Collected [Type] payments, processed transactions and updated relevant records.
- Increased customer satisfaction by warmly greeting visitors and promptly addressing their needs.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
WAGE CLERK
GOOD CAP 24 CC
- Carried out day-to-day duties accurately and efficiently.
- Onboarded new temps by entering employee information into systems.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Enhanced team morale, organizing staff events and fostering positive work environment.
- Processed weekly payroll for staff, ensuring timely and accurate salary distribution.
- Enhanced customer service with timely and accurate information when handling inquiries.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Purchased and maintained office supplies.
Admin Clerk
GOOD CAP 24 CC
DURBAN
06.2006 - Current
- Generated documents necessary for internal meetings.
- Enforced company policies and procedures.
- Created and updated records and files to maintain document compliance.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Controlled inventory stock levels, reordering as necessary within budget.
- Provided direction, support and ongoing feedback to staff.
- Input data and processed system change to generate accurate reports.
- Arranged meetings and appointments and updated records to assist management.
- Entered data into system and updated customer contacts with information to keep records current.
Education
No Degree -
PR PATHER SECONDARY SCHOOL
MEREBANK 04.2001 -
Skills
Customer and client relations
Accomplishments
- 0132 082
- GENDER : FEMALE
- NATIONALITY : SOUTH AFRICAN
- MARITAL STATUS : MARRIED
- CONTACT NUMBER : 0664102108, POSITION : ADMIN CLERK , WAGE CLERK, RECEPTIONIST
- DUTIES : CLERICAL DUTIES, LIASING WITH CUSTOMERS, FAXING,TYPING,FILING, ANWSERING PHONES, DESPATCHING & RECIEVING
- INVOICING, STATEMENTS,AGE ANALYSIS
Certification
ENGLISH
Timeline
Admin Clerk
GOOD CAP 24 CC
06.2006 - Current
No Degree -
PR PATHER SECONDARY SCHOOL
04.2001 -
WAGE CLERK
GOOD CAP 24 CC
RECEPTIONIST
DR MS