Sonwabile Ndebendwana

N/A

Cape Town

Summary

Dynamic sales professional with proven expertise in product promotions and point-of-sale operations, honed at Caltex Garage and Pick and Pay. Excelled in boosting sales through exceptional customer service and strategic upselling, fostering loyalty and exceeding sales goals. Adept at teamwork and active listening, I thrive in fast-paced environments, driving revenue and enhancing shopping experiences.

Overview

2025

years of professional experience

Language

Work History

Caltex Garage

Retail Sales Associate

Job overview

Greeted customers and helped with product questions, selections, and purchases.
Helped customers complete purchases, locate items, and join reward programs.
Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Increased sales revenue through effective product recommendations tailored to individual customers.
Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.

Pick and Pay

Retail Sales Assistant

06.2024 - 12.2024

Job overview

Greeted customers and helped with product questions, selections, and purchases.
Increased sales by offering advice on purchases and promoting additional products.
Maintained clean, organized store environment for an inviting shopping experience for customers.
Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.

Education

A. M Zantsi Senior Secondary School
Eastern Cape

Grade 12

Skills

Product promotions

Timeline