Summary
Overview
Work History
Education
Skills
Accomplishments
Software Skills
Timeline
Generic
SONTO SIBEKO

SONTO SIBEKO

Sales Management And Development Expert
Winchester Hills, Johannesburg,GP

Summary

My professional career began in the Education Sector. I am still involved within the sector as a facilitator at Kagiso Trust within the Empowerment and Transformation of Educators. I have had the privilege of being part of multinationals and large South African corporates. Furthermore, I have worked within in the Government’s Services Sector in a variety of roles from sales, lobbying, business development and strategic consulting at senior management level. In addition to this, I have contributed to design and implementation of successful revenue growth strategies and building solid relationships with the most influential stakeholders both in private and public sectors. I am an enthusiastic, innovative, resourceful creative. My communication and people-skills are well developed, and I pride myself in my high level of empathy and sincere commitment to excellent service delivery. My tenacious and determined personality enables me to easily adapt in new environments and cope effectively with challenges and pressures

Overview

19
19
years of professional experience
4
4
years of post-secondary education
3
3
Languages

Work History

Market and Customer Relations Executive

Super group (FleetAfrica)
Johannesburg, South Africa
01.2005 - 12.2006

Duties

  • Involved in co-ordinating and managing all Sales & Marketing events.
  • Responsible for the smooth running of the Advanced Driving Courses with appointed service provider.
  • Prepare a budget and bulletins regarding promotional events.
  • Responsible for golf events and corporate events.
  • Establish new business/customer retention strategy.
  • Build relationships with new account holders and maintain existing national accounts.
  • Present reports to executive management.
  • Successfully worked on the following projects: (Driver award project in conjunction with Ford South Africa and Sports events where senior government officials and CEOs of big corporates were hosted.
  • Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
  • Organized daily workflow and assessed appropriate staffing to provide optimal service.

References:

Bembe Zwane -Managing Director

083 257 5406

Senior Manager (Public Services)

Telkom SA/BCX
Johannesburg, South Africa
03.2013 - 01.2020

Duties

  • Manage a portfolio with a total target of R1,2 billion
  • Reporting directly to the Managing Executive
  • Manage and coach a team of 7 Senior Account managers based nationally and provincially
  • Build and sustain relationships within various government departments and provincial departments. With special focus at very strategic level including and not limited to CIO, COO, MEC, HOD, CHIEF IT DIRECTORS etc. understanding the National ICT Strategy and the mandate by the Communication’s Minister as assigned by the President
  • Assist in the broadband roll out strategy and connectivity requirements for all citizens, by making sure that ICT is no longer a luxury a few can afford, but a basic need or requirement for all citizens
  • Act as an advisor and informative tool for the departments, by doing a proper needs analysis for their various departments and their mandate
  • Assist the team with building a pipeline that will lead to closing deals, and make our target
  • Open channels of communication between strategic stakeholders in government to engage with my principals, to influence buying behaviour and patterns
  • Working with the internal virtual teams to serve the customer as timeous and accurately as possible
  • To be able to identify opportunities that will turn into sales, growth of revenue for Telkom whilst cutting costs for the departments
  • Tender process management from writing of tenders for the customers if possible, to responding and submission, monitoring until awarded

Operational Objectives

  • Report writing performance, strategic alignment and profitability
  • Monthly Exco input report (target vs actual)
  • Weekly pipeline monitoring meetings
  • Daily team management report
  • Memo writing for pricing discount requests, proof of concept requests (POC), network infrastructure assessment requests
  • MANCO meetings by weekly
  • Team meetings weekly

References:

Troy Hector -Managing Executive

0814362119

Senior Consultant

Babhutitje Research& Consulting Institute
Johannesburg, South Africa
07.2010 - 01.2013

Abhuti Research & Consulting Institute (BRI) is an independent, geo-political, futuristic research institute with a human and state security focus. The institute has African regional focus seeking to identify risks and challenges for client advisory purposes

The vision of BRI is to contribute meaningful to RSA engagement on continental affairs and beyond by providing insights on threats, risks, solutions and opportunities

The institute’s mission is to provide timely, credible, and accurate research that enhances clients’ decision-making processes

The research has been founded with conceptual and material contributions from the state as a primary client The brief is intended to expand the budgetary standing of the institutes in a manner that will increase the number of RSA companies that will benefit from research services

Team Structure

We have a diverse team of professionals, who have different qualifications and backgrounds. We have HR specialists, field researchers, consultants on strategy and organizational design, specialists in organizational transformation and back-office staff and a team of media specialists and IT specialists.

Duties

  • To assist different departments in Government with policy formulation, implementation and evaluation.
  • Strategic involvement in monitoring and evaluation of service delivery within government departments.
  • Stakeholder relations with government and research analysis as per requirements.
  • To act as advisor to government institutions when selected on advisory services mandatory.
  • Organizational design and alignment of organization to its values and vision.
  • Design of HR policies and performance management tools.
  • Conduct climate surveys and strategic intent as per client needs.
  • Facilitate culture change, valuing culture and personalizing culture.
  • Sustaining strategic agility and engaging the clients on how to make the right change to happen.
  • Implementing workplace policies and advancing HR technology.
  • Managing talent and developing it.
  • Designing reward systems.
  • Fostering communication.
  • Serving the clients value chain.
  • Articulating the value proposition.
  • Leveraging business technology.

References:

Tumi Moalusi -COO

083 290 9044

Channel Manager: Fleet

Tracker Networks
Johannesburg , South Africa
10.2008 - 06.2010

Duties

  • To manage all Fleet channel business to the value of R900 million throughout the country from sales to service, retention and growing the business by 15% on an annual basis.
  • Responsible for total sales staff of 50 employees including Regional Sales Managers, Accounts Managers and Sales Consultants.
  • Responsible for national growth of the Fleet Channel.
  • Design and implement Fleet Strategy to grow the fleet book.
  • Manage strategic accounts.
  • Monitor market movement for dynamic changes in fleet sales.
  • Manage sales staff productivity.
  • Manage expense budgets.
  • Determine needs and requirements of the business.
  • Manage customer database.
  • Training and development of staff.
  • Coaching and mentoring.

Additional Responsibilities

  • Building strategic relationships with partners.
  • Identify strategic alliances with partners.
  • Lobbying and tendering for government business.
  • Board Report preparations and submission.
  • Competitor analysis.
  • Development and implementation of Fleet Strategy.
  • Presentations to decision makers in the Fleet channel.

References:

Bembe Zwane-Managing Director

083 257 5406

Global Account Manager

Gemalto
Johannesburg , South Africa
01.2007 - 09.2008

Duties

  • Establishing an international network of relations within the Telco Group.
  • Identifying and maintaining global international client relationships, acts as principal interface.
  • Identifying and influencing the decision-making units within the group.
  • Understanding the strategy of the Telco Group and obtaining a clear understanding of the Account at group level.
  • Establishing an international network of relations within the Telco Group.
  • Identifying and maintaining global international client relationships, acts as principal interface.
  • Identifying and influencing the decision-making units within the group.
  • Understanding the strategy of the Telco Group and obtaining a clear understanding of the Account at group level.
  • Driving all activities internally and externally to ensure the Group strategy is implemented to maximum effect (maximum revenue, and highest prices) with the customer.
  • Responsible for establishing a long-term relationship with specific key customers, based on trust and partnership spirit.
  • A full understanding of the customer's short- and long-term strategy, organisation and operating mode is essential.
  • Driving a constant and high quality of relations between the customer and the company organisations at all levels.
  • Providing the segment field marketing with customer feed back on the products and solutions investigated / delivered.

References :

Michael Mensah Technical Director

Cell: 082 317 8294

Business Development Director

Super group (Autoparts)
Johannesburg, South Africa
05.2004 - 12.2004

Duties

  • Manage the national sales efforts for Super Group Auto Parts and contribute to the growth of the company in terms of both sales and stature
  • Develop and implement appropriate sales channel structures (aligned with business objectives and strategy)
  • Responsible for the full tendering process
  • Establish new business/customer retention strategy
  • Build relationships with new account holders and maintain existing national accounts
  • Line Management functions (3 National key account representatives reporting in ).
  • Structure and negotiate deals.
  • Present reports to executive management.
  • Budget formulation and control.
  • Ensure consistent and regular communication throughout the business unit/s.
  • Manage and establish strong relationships with all stakeholders
  • Manage expectations of key stakeholders
  • Day to day management of national customers to ensure superior customer service.
  • Interface with the various business units to ensure operational efficiencies and align with them.
  • Overall accountability for developing, implementing and maintaining systems, procedures and processes appropriate to the functional responsibilities.
  • Develop, implement and maintain a performance management programme and develop key performance indicators for subordinates.
  • Develop and implement appropriate “servicing” strategy for customer retention.
  • Visit key customer.
  • Travel nationally and internationally.

References:

Bembe Zwane-Managing Director

083 257 5406

National Manager – Corporate Sales

Toyota SA
Johannesburg , South Africa
06.2002 - 04.2004

Duties

  • Manage a team of 6 strategic account managers
  • Conquer new accounts for the company
  • Build and retain relationships with our customers
  • Sales planning and forecasting
  • Brand reviews
  • Strategic positioning of new products
  • Target marketing
  • Pricing policies and discount structures for our corporate customers
  • Drawing a budget for our department and promotional activities
  • Presentations to the board and marketing committee

Sales and Business Development Manager

Schlumberger Test and Transactions
Paris, France
02.2000 - 03.2002

Duties

  • Assigned to the South and East African Regions – Job involved the following:
  • Knowledge of assigned areas and customer interface - travelling to mobile operators in South Africa, Zimbabwe, Zambia, Tanzania, Kenya, Lesotho, Swaziland, Ethiopia Botswana.
  • New market and business development
  • Business management and sales management.
  • Strategy implementation.
  • Tendering process management.
  • Presentations to customers and management.
  • Draft and submit proposals as response to request for quotations.
  • Visual selling fulfillment for forecasting and production.
  • Monthly reports and action plan.
  • Attain performance objectives.
  • Follow up to obtain orders.
  • Generate revenue on set targets.
  • Build and retain relationship with operators.
  • Work with a team of technical, marketing and customer services.
  • Report directly to management in Paris.
  • Attend complex sales training sessions, meetings, workshops and product training in Paris.

References:

Michael Mensah Technical Director (

Cell: 082 317 8294

Education

Senior Management Programme -

USB

Leadership Development Programme - undefined

MBL - Management

Graduate School of Business Leadership General, University of South Africa
01.2002 - 01.2006

Operations Management - undefined

Management Advanced Programme (MAP 35 - General Management

University of Witwatersrand

BA Psychology - undefined

Vista University

Education Diploma - undefined

Vista University

Matric - undefined

Mncube High School

Skills

Strategic planning

Policies and procedures

Staff Management

Sales and marketing

Business Development

Project Management

Coaching and mentoring

Financial Management

Negotiation

Business planning

Business administration

Operations management

Budgeting

Problem-Solving

Decision Making

Research implementation

Report generation

Team Building

Sales initiatives

Sales generation

Growth Strategies

Accomplishments

Big Projects that i was involved in:

  • SAPS ME Migration proposal value of R688m that was recently signed
  • SAPS ME Migration Smart ICT Centre with Appcentrix still under discussion
  • 2015 review of Provincial Procurement process; National MSA signed
  • NHI for the Department of Health the value R.5 billion, at phase level, still pending

Achievements and award

1992 -Vice Chancellor Award 3rd Year Accounting Didactics Highest Mark Achieved Vista University

1998/99 -Sales Achievement is Corporate Sales Telkom Business

2014 Certificate of Achievement Top Achiever in Government Business Sales Award Telkom Business Sales

Software Skills

Sales force - CRM

Power Point

Excel

Microsoft Word

SAP ESS

CMSS for Account Info Data

Timeline

Senior Manager (Public Services)

Telkom SA/BCX
03.2013 - 01.2020

Senior Consultant

Babhutitje Research& Consulting Institute
07.2010 - 01.2013

Channel Manager: Fleet

Tracker Networks
10.2008 - 06.2010

Global Account Manager

Gemalto
01.2007 - 09.2008

Market and Customer Relations Executive

Super group (FleetAfrica)
01.2005 - 12.2006

Business Development Director

Super group (Autoparts)
05.2004 - 12.2004

National Manager – Corporate Sales

Toyota SA
06.2002 - 04.2004

MBL - Management

Graduate School of Business Leadership General, University of South Africa
01.2002 - 01.2006

Sales and Business Development Manager

Schlumberger Test and Transactions
02.2000 - 03.2002

Senior Management Programme -

USB

Leadership Development Programme - undefined

Operations Management - undefined

Management Advanced Programme (MAP 35 - General Management

University of Witwatersrand

BA Psychology - undefined

Vista University

Education Diploma - undefined

Vista University

Matric - undefined

Mncube High School
SONTO SIBEKOSales Management And Development Expert