Summary
Overview
Work History
Education
Skills
Academic Profile
Dependants
Health Condition
Highest Grade Passed
Code
Mobile Contact
Alternative Contact Number
Personal Abilities
Personal Information
Timeline
Generic

Ephraim Sonnyboy Makhubalo

Customer Service
Nigel

Summary

Establishes positive relationships with carriers and representatives through communication and coordination skills. Competent in route planning and shipment method determination.

Reliable person with exceptional recordkeeping and organizational skills. Proficient in use of industrial equipment for material circulation. Deliver accurate record verification and maintenance.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

19
19
years of professional experience
1998
1998
years of post-secondary education
1
1
Language

Work History

Warehouse Assistant

Norcrossa PTY (LTD)
09.2022 - 04.2023
  • Company Overview: Commercial & Residential Construction
  • Supervision of warehouse and warehouse personnel
  • Managing and controlling all daily warehouse operations
  • Ensure all daily sales are completed for local and export customers
  • Monitoring and maintaining correct stock levels
  • Ensure all export documentation are done in accordance
  • Ensuring stock control on site and in warehouse, stocktake
  • Ensuring stock accuracy of shipments to customers
  • Play an active role in driving departmental projects milestone
  • Forklift Driver
  • Commercial & Residential Construction

Driver Messenger

Minatlou Trading 581
08.2013 - 07.2021
  • Company Overview: Deliveries & Fleet Management
  • Pre-Trip Procedures
  • Transportation of Goods
  • Administrative and support duties
  • Judgement and decision making
  • Driving skills, Adherence to the road.
  • Deliveries & Fleet Management

Telkom Direct Agent

Telkom SA
03.2009 - 07.2013
  • Company Overview: Telecommunication
  • Market and sell Telkom products
  • Process of new application
  • Establish and maintain good relationship
  • Arrange refunds where applicable
  • Targets and balance of float
  • Retain customer base
  • Telecommunication

Client Liaison Officer

Altech Netstar
01.2008 - 02.2009
  • Company Overview: Vehicle Tracking & Fleet Management
  • Carrying out subscriber signal test
  • Handling and actioning of incoming signals and reports by subscribers of stolen vehicle
  • Monitoring of signal from control room
  • Liaison with clients on the day to day basis
  • Vehicle Tracking & Fleet Management

Call Centre Agent

MTN SA
09.2006 - 11.2007
  • Company Overview: Customer Service
  • Data Capturing
  • Queries
  • Data Settings
  • Email Setup
  • Customer Service

Call Centre

Telkom SA
06.2004 - 09.2006
  • Company Overview: Telecommunications
  • Sales
  • Queries
  • Data Capturing
  • Airtime Activations
  • Making an outreach to community for enhancement psychosocial well-being
  • Providing pre-counselling
  • Telecommunications

Education

Grade 12 -

Reshogofaditswe Secondary School

N6 Financial Management - undefined

TVET Springs College

Skills

  • Computer Literacy
  • Verbal & written communications
  • SAP system
  • Skills Development
  • Presentation skills
  • People Management/Leadership skills

Packaging and labeling

Warehouse safety

Time management

Attention to detail

Academic Profile

Reshogofaditswe Secondary School, 1998, N6 Financial Management, TVET Springs College, 2000

Dependants

3

Health Condition

Good

Highest Grade Passed

Grade 12

Code

F2

Mobile Contact

078 881 3881

Alternative Contact Number

078 184 5474

Personal Abilities

  • Organisational skills
  • Ability to prioritise tasks
  • Time management skills
  • Leadership skills
  • Project management skills
  • Ability to analyse policies and implementation
  • Oral communication skills
  • Customer care

Personal Information

  • ID Number: 7802175345083
  • Date of Birth: 02/17/78
  • Nationality: South African
  • Driving License: C1 with PdP
  • Marital Status: Married

Timeline

Warehouse Assistant

Norcrossa PTY (LTD)
09.2022 - 04.2023

Driver Messenger

Minatlou Trading 581
08.2013 - 07.2021

Telkom Direct Agent

Telkom SA
03.2009 - 07.2013

Client Liaison Officer

Altech Netstar
01.2008 - 02.2009

Call Centre Agent

MTN SA
09.2006 - 11.2007

Call Centre

Telkom SA
06.2004 - 09.2006

N6 Financial Management - undefined

TVET Springs College

Grade 12 -

Reshogofaditswe Secondary School
Ephraim Sonnyboy MakhubaloCustomer Service