SONJA RAATH
Senior Site Administrator
Middelburg
Summary
I an a very organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administration position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
Site Administrator
Mphakathi Transport Columbus
11.2019 - Current
- I also had to do recon and cheque-requisitions for Payments as well as updating of Personnel Files, Medicals and PDP`s
- I also did special hire quotations
- My responsibilities included invoicing, Fuel Capturing, Kilometer Control Sheets and COF and permits.
- Updating Callout and Afterhour sheets.
- Data capturing of Diesel usage.
- Emailing of all sheets and correspondence.
- Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
- Collaborate with cross-functional teams to achieve project goal and meet deadlines consistently.
- Collaborated with cross-functional teams to achieve project goals and meet deadlines consistently.
- Established strong relationships with key stakeholders to ensure effective communication channels were maintained at all times.
- Provided ongoing support to senior leadership by preparing reports, updates on key projects as needed.
- Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
- Implemented process improvements that resulted in increased accuracy of record-keeping and documentation management.
Admin Assistant
Unitrans Passenger Megabus Columbus
04.2013 - 10.2019
- My responsibilities included invoicing, Fuel Capturing, Kilometer Control Sheets and COF and permits
- I also had to do recon and Cheq-Req's for Payments as well as updating of Personnel Files, Medicals and PDP SHE Rep
- I also did special hire quotations and Incidents and Accidents Claims, COID Officer.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Shop Assistant
Bargain Books
01.2012 - 11.2013
- My responsibilities were doing sales and stock control as well as doing the cash up and cleaning of the store.
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
- Reduced wait times by efficiently processing transactions at the cash register.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.
Shop Manager
Kolletjies Kafee
02.2011 - 05.2012
- I had to do sales and attend to clients as well as still doing my duties as a reliable manager
- I also did stock control as well as cash up procedures and all administrative duties.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed inventory control, cash control, and store opening and closing procedures.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
Reading Therapist
Wise Eye
03.2008 - 01.2010
- My work included administration and management capabilities to ensure the full potential of the business
- I had to keep n close bond to my clients while engaged in a session of therapy reading making sure that all my clients have the best and maximum amount of the session ensuring customer service.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
- Developed strategies to help patients cope with stress and anxiety and build resilience.
- Adapted interventions as needed based on ongoing assessment of client progress throughout the course of treatment.
- Developed creative therapeutic approaches to address unique client challenges and promote lasting change.
Sales
Photo First
01.2000 - 09.2001
- I had to do counter sales ad well as attending and giving my full attention towards the client when working with one
- Increased corporate sales revenue by developing and implementing targeted sales strategies.
- My responsibilities were to also handle customer services and ensure that they are happy with the product and the service.
- Increased overall store sales by implementing effective sales strategies and staff training programs.
- Boosted sales revenue by consistently meeting and exceeding individual sales targets.
Administrator
Cristel Cars
1 1998 - 08.2000
- My duties were administration as well as customer service.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
Education
120-Hour Virtual Assistant -
Type Whizz
Video Captioning and subtitles Course - undefined
Type Whizz
80-Hour Transcription 101 Training Course - undefined
Type Whizz
Safety Health Environmental Representatives 259622 - undefined
OHS Academy
Injury on Duty Procedures - undefined
Unitrans
Grade 12 Matric - undefined
High school Hendrina
Skills
Awareness and confident Open minded to suggestions Teamwork and leadership skills Can work independently
Assist colleagues whenever necessary Strategic thinking Keep to deadlines Task orientated
Confident, articulate, and professional speaking and writing abilities
I have strong leadership skills I am able to tackle and solve complex problems and engage in team decision making I have the ability to deliver superior, high quality solutions, cultivate strong relationships, make real-time decisions and resolve issues in a way that focuses on innovation and growth
I am able to process and find solutions to difficult or complex issues
I am an excellent team player who listens, thrives on collaborating with diversely talented team members and integrate their divergent thoughts, opinions and perspectives into meaningful action I have the qualities and abilities that allow me to work well with others during conversations, projects, meetings or other collaborations
As a pro-active and results based person within my team, I provide excellent levels of service I am prompt and attentive in any environment I am a sincere, diligent and dependable person
Knownlanguages
Afrikaans/English
Furthereducation
- Lion Alcolmeter 500 (Unitrans Passenger Employees), Unitrans Passenger Certificate, 2017
- Lion Alcolmeter (Unitrans Passenger Employees), Unitrans Passenger Certificate, 2014
Criminalrecord
None
Drivinglicense
Code EB (08), Excellent
Personal Information
- Date of Birth: 11/29/79
- Nationality: South African Citizen
- Marital Status: Married
References
- J. Van Der Westhuizen, Wise Eye, (+27) 82 767 7510
- Sandra Du Plessis, Bargain Books, (+27) 13 244 1243
- J. Van Der Merwe, Mphakathi Transport Columbus, (+27) 82 571 1966
- Mina, Unitrans Megabus, (+27) 82 953 5376
Disclaimer
I am an excellent team player who listens, thrives on collaborating with diversely talented team members and integrate their diverse thoughts, opinions and perspectives into meaningful action. I am also an energetic and motivated thinker who can inspire and motivate others, successfully manage multiple tasks and perform under pressure with accurate results in a dynamic environment. I am dedicated to my work. I am a neat and organised person focused on detail.
Languages
English
Bilingual or Proficient (C2)
Timeline
Site Administrator
Mphakathi Transport Columbus
11.2019 - Current
Admin Assistant
Unitrans Passenger Megabus Columbus
04.2013 - 10.2019
Shop Assistant
Bargain Books
01.2012 - 11.2013
Shop Manager
Kolletjies Kafee
02.2011 - 05.2012
Reading Therapist
Wise Eye
03.2008 - 01.2010
Sales
Photo First
01.2000 - 09.2001
Administrator
Cristel Cars
1 1998 - 08.2000
120-Hour Virtual Assistant -
Type Whizz
Video Captioning and subtitles Course - undefined
Type Whizz
80-Hour Transcription 101 Training Course - undefined
Type Whizz
Safety Health Environmental Representatives 259622 - undefined
OHS Academy
Injury on Duty Procedures - undefined
Unitrans
Grade 12 Matric - undefined
High school Hendrina