Summary
Overview
Work History
Education
Skills
Knownlanguages
Furthereducation
Criminalrecord
Drivinglicense
Personal Information
References
Disclaimer
Languages
Timeline
BusinessAnalyst
SONJA RAATH

SONJA RAATH

Senior Site Administrator
Middelburg

Summary

I an a very organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Administration position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

25
25
years of professional experience

Work History

Site Administrator

Mphakathi Transport Columbus
11.2019 - Current
  • I also had to do recon and cheque-requisitions for Payments as well as updating of Personnel Files, Medicals and PDP`s
  • I also did special hire quotations
  • My responsibilities included invoicing, Fuel Capturing, Kilometer Control Sheets and COF and permits.
  • Updating Callout and Afterhour sheets.
  • Data capturing of Diesel usage.
  • Emailing of all sheets and correspondence.
  • Handled sensitive information discreetly while maintaining confidentiality protocols at all times.
  • Collaborate with cross-functional teams to achieve project goal and meet deadlines consistently.
  • Collaborated with cross-functional teams to achieve project goals and meet deadlines consistently.
  • Established strong relationships with key stakeholders to ensure effective communication channels were maintained at all times.
  • Provided ongoing support to senior leadership by preparing reports, updates on key projects as needed.
  • Provided ongoing support to senior leadership by preparing reports, presentations, updates on key projects as needed.
  • Implemented process improvements that resulted in increased accuracy of record-keeping and documentation management.

Admin Assistant

Unitrans Passenger Megabus Columbus
04.2013 - 10.2019
  • My responsibilities included invoicing, Fuel Capturing, Kilometer Control Sheets and COF and permits
  • I also had to do recon and Cheq-Req's for Payments as well as updating of Personnel Files, Medicals and PDP SHE Rep
  • I also did special hire quotations and Incidents and Accidents Claims, COID Officer.
  • Executed record filing system to improve document organization and management.
  • Created and maintained databases to track and record customer data.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

Shop Assistant

Bargain Books
01.2012 - 11.2013
  • My responsibilities were doing sales and stock control as well as doing the cash up and cleaning of the store.
  • Remained calm and composed in tense situations involving angry or upset customers.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Greeted customers entering store and offered assistance with requirements.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Reduced wait times by efficiently processing transactions at the cash register.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Managed product displays, showcasing new arrivals or bestsellers for increased visibility and sales opportunities.

Shop Manager

Kolletjies Kafee
02.2011 - 05.2012
  • I had to do sales and attend to clients as well as still doing my duties as a reliable manager
  • I also did stock control as well as cash up procedures and all administrative duties.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.

Reading Therapist

Wise Eye
03.2008 - 01.2010
  • My work included administration and management capabilities to ensure the full potential of the business
  • I had to keep n close bond to my clients while engaged in a session of therapy reading making sure that all my clients have the best and maximum amount of the session ensuring customer service.
  • Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
  • Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
  • Counseled individuals, groups, and families to bring awareness of problems, deal with crisis situations and develop action plans.
  • Developed strategies to help patients cope with stress and anxiety and build resilience.
  • Adapted interventions as needed based on ongoing assessment of client progress throughout the course of treatment.
  • Developed creative therapeutic approaches to address unique client challenges and promote lasting change.

Sales

Photo First
01.2000 - 09.2001
  • I had to do counter sales ad well as attending and giving my full attention towards the client when working with one
  • Increased corporate sales revenue by developing and implementing targeted sales strategies.
  • My responsibilities were to also handle customer services and ensure that they are happy with the product and the service.
  • Increased overall store sales by implementing effective sales strategies and staff training programs.
  • Boosted sales revenue by consistently meeting and exceeding individual sales targets.

Administrator

Cristel Cars
1 1998 - 08.2000
  • My duties were administration as well as customer service.
  • Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.

Education

120-Hour Virtual Assistant -

Type Whizz

Video Captioning and subtitles Course - undefined

Type Whizz

80-Hour Transcription 101 Training Course - undefined

Type Whizz

Safety Health Environmental Representatives 259622 - undefined

OHS Academy

Injury on Duty Procedures - undefined

Unitrans

Grade 12 Matric - undefined

High school Hendrina

Skills

Awareness and confident Open minded to suggestions Teamwork and leadership skills Can work independently

Knownlanguages

Afrikaans/English

Furthereducation

  • Lion Alcolmeter 500 (Unitrans Passenger Employees), Unitrans Passenger Certificate, 2017
  • Lion Alcolmeter (Unitrans Passenger Employees), Unitrans Passenger Certificate, 2014

Criminalrecord

None

Drivinglicense

Code EB (08), Excellent

Personal Information

  • Date of Birth: 11/29/79
  • Nationality: South African Citizen
  • Marital Status: Married

References

  • J. Van Der Westhuizen, Wise Eye, (+27) 82 767 7510
  • Sandra Du Plessis, Bargain Books, (+27) 13 244 1243
  • J. Van Der Merwe, Mphakathi Transport Columbus, (+27) 82 571 1966
  • Mina, Unitrans Megabus, (+27) 82 953 5376

Disclaimer

I am an excellent team player who listens, thrives on collaborating with diversely talented team members and integrate their diverse thoughts, opinions and perspectives into meaningful action. I am also an energetic and motivated thinker who can inspire and motivate others, successfully manage multiple tasks and perform under pressure with accurate results in a dynamic environment. I am dedicated to my work. I am a neat and organised person focused on detail.

Languages

English
Bilingual or Proficient (C2)

Timeline

Site Administrator

Mphakathi Transport Columbus
11.2019 - Current

Admin Assistant

Unitrans Passenger Megabus Columbus
04.2013 - 10.2019

Shop Assistant

Bargain Books
01.2012 - 11.2013

Shop Manager

Kolletjies Kafee
02.2011 - 05.2012

Reading Therapist

Wise Eye
03.2008 - 01.2010

Sales

Photo First
01.2000 - 09.2001

Administrator

Cristel Cars
1 1998 - 08.2000

120-Hour Virtual Assistant -

Type Whizz

Video Captioning and subtitles Course - undefined

Type Whizz

80-Hour Transcription 101 Training Course - undefined

Type Whizz

Safety Health Environmental Representatives 259622 - undefined

OHS Academy

Injury on Duty Procedures - undefined

Unitrans

Grade 12 Matric - undefined

High school Hendrina

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SONJA RAATHSenior Site Administrator