Growing in my career
Sonia Carelse
Admin Clerk
Cape Town
Summary
Dynamic and results-oriented professional with extensive experience as an Admin Clerk at Freightmore Express and as a Personal Assistant at Cuban Connection. Excelled in shrink control management and spreadsheet development, enhancing operational efficiencies. Demonstrated exceptional multitasking abilities and customer follow-up, significantly improving client satisfaction and communication processes.
Overview
5
5
years of professional experience
Work History
Admin Clerk
Freightmore Express
10.2021 - Current
- Entered data into system and updated customer contacts with information to keep records current.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Input data and processed system change to generate accurate reports.
Personal Assistant
Cuban Connection
01.2020 - 09.2021
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
Education
Bachelor Of Arts -
Bridgetown High
Cape Town 12.1996
Skills
Shrink control and management
Interests
Timeline
Admin Clerk
Freightmore Express
10.2021 - Current
Personal Assistant
Cuban Connection
01.2020 - 09.2021
Bachelor Of Arts -
Bridgetown High
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