SONGEZWA PRIMROSE DIKENI
SPARK SCHOOL BLUE DOWNS
Eersteriver
3
Languages
3
Certifications
21
years of professional experience
Foundation Phase Teacher building early reading, writing, and classroom routines through planned lessons, weekly assessment cycles, and differentiated support, SACE certified. Delivers SEL circles, behavior management, and individualized learning plans that keep scholars engaged and progressing toward proficiency. Partners with colleagues and families to review results, adjust instruction, and strengthen learner outcomes.
Work History
Foundation Phase Teacher
3 Years 9 Months- Monitor 1 weekly student assessments to review progress and adjust instruction for learner growth.
- Track 2 weekly lesson plans to prepare engaging classroom content instruction aligned to Foundation Phase goals.
- Deliver Foundation Phase subject lessons using engaging resources to support understanding across face-to-face and online classes.
- Collaborate with grade-level and content partners to create individualized learning plans and differentiated classroom support.
- Lead weekly SEL circles and apply behavior strategies that build a supportive, high-expectation classroom environment.
- Communicate professionally with parents, colleagues, and stakeholders to strengthen support around learner needs and progress.
- Attend professional development, Saturday events, and school meetings while following child protection and safety policies.
Blended Learning Facilitator (Senior Phase)
1 Year 11 Months- Applied 100% behavior expectations daily to build a positive student culture during online learning.
- Created and submitted 2 lesson plans weekly to support Grade 7 Natural Science and Technology instruction.
- Taught Grade 7 Natural Science and Technology using SPARK culture and social-emotional learning strategies.
- Monitored online resources responsibly and reported hardware damage through the required incident process.
- Maintained an updated hardware asset list for the Online Modality and shared it with School Operations.
Blended Learning Facilitator (Foundation Phase)
3 Years 1 Month- Submitted 2 lesson plans weekly for tutoring sessions aligned to literacy and maths support.
- Coached 100 students weekly on computer programs and lab software to support online learning.
- Built a positive student culture and maintained high behavioural expectations in the blended learning environment.
- Tutored small groups in literacy and maths to reinforce foundational skills and individual progress.
- Prepared bi-weekly ST Maths reports and analysed student performance to guide support plans.
- Collaborated with teachers and administrators to create individualised learning plans for students.
SERVICE CONSULTANT
1 Year 10 Months- Resolved 90-100% of customer complaints weekly by following up on issues and guiding clients through next steps.
- Handled 30-50 client queries daily while supporting routine banking needs and account questions.
- Supported clients with day-to-day banking transactions, delivering clear service and practical guidance.
- Addressed bank queries promptly, explaining account information in a professional and accessible manner.
- Maintained positive client interactions by listening carefully, clarifying concerns, and providing courteous support.
FRONTLINE BANK TELLER
6 Years- Resolved 50-100 customer enquiries weekly at the information desk, supporting account, transfer, card, cheque book, statement, and PIN requests.
- Processed 100-300 cash transactions weekly for personal and business clients, including withdrawals, deposits, and change transactions.
- Trained new temporary frontline teller staff on branch procedures and customer service expectations.
- Handled customer complaints professionally and followed up on bank queries to support timely resolution.
- Managed branch treasury custodian duties, ordering and clearing cash and coins to maintain teller readiness.
- Set electronic transfer limits and card withdrawal limits in line with branch requirements and customer needs.
- Supported day-to-day branch operations by maintaining accurate service, transaction, and account support records.
Receptionist Administrator
1 Year 8 Months- Processed $30-50 in payments monthly and recorded transactions accurately for administrative reconciliation.
- Handled 5-10 student and visitor enquiries daily while maintaining a professional front desk and timely responses.
- Managed incoming calls, messages, and walk-in traffic with a calm, professional approach.
- Maintained student and visitor records in an organized filing system for quick retrieval.
- Scheduled appointments and coordinated daily administrative tasks across the office.
- Prepared letters, notices, and routine correspondence for staff and families.
- Updated administrative databases and spreadsheets using strong computer literacy.
Data Capturer and Filing Clerk
10 Months- Entered client information into internal records while maintaining consistent format and data accuracy.
- Organized physical files by reference category to improve retrieval and archiving efficiency.
- Checked source documents for completeness before capturing information into the records system.
- Maintained confidential taxpayer files in line with office handling and storage procedures.
- Updated electronic and paper files after processing new or corrected taxpayer information.
- Assisted front-office staff by locating records and preparing documents for follow-up requests.
- Supported administration tasks during busy periods to keep record processing on schedule.
Education
Bachelor of Education - Education
- Bachelor of Education graduate
Matric - High school
Skills
Lesson planning
Student assessment
Data analysis
Phonics instruction
Classroom management
Behavior management
Social emotional learning
Individualized instruction
Learning differentiation
Small group instruction
Computer literacy
Blended learning facilitation
Parent communication
CAPS curriculum implementation
Foundational numeracy instruction
Guided reading
Decodable text instruction
Reading fluency assessment
Remedial teaching
Classroom observation records
Progress reports
SACE registration
Lesson observation feedback
Learner support plans
Early childhood pedagogy
Languages
English
C2
Proficient
Afrikaans
C1
Advanced
IsiXhosa
C2
Proficient
Training and Development
Teacher Professional Development Sessions
References
- Mrs Vanessa Hoffman
Branch Manager - Capitec Bank
(C) +27 74 472 8171 - Ms Nicole Marx
Line Manager - SPARK Schools
(C) +27 82 837 6612 - Mrs Gerardine Hough
Principal - SPARK Schools
(C) +27 79 955 6466
Certification
SACE certified
Timeline
Foundation Phase Teacher
SPARK SCHOOL BLUE DOWNS
01.2023 - CurrentRead More
Blended Learning Facilitator (Senior Phase)
SPARK SCHOOL LYNEDOCH
02.2021 - 01.2023Read More
Blended Learning Facilitator (Foundation Phase)
SPARK SCHOOL LYNEDOCH
01.2018 - 02.2021Read More
SERVICE CONSULTANT
CAPITEC BANK LIMITED
02.2016 - 12.2017Read More
FRONTLINE BANK TELLER
STANDARD BANK OF SOUTH AFRICA
03.2009 - 03.2015Read More
Receptionist Administrator
College of Kuilsriver
06.2007 - 02.2009Read More
Data Capturer and Filing Clerk
South African Revenue Services
03.2006 - 01.2007Read More
Maitland High School
Matric from High school
Read More
UNISA
Bachelor of Education from Education
Read More