Songezo Anele Hlengiwe
1586 Mdantsane Nu 9 East London,EC
Summary
- Detail-oriented Data Capture with background in Department of Health sector. Experienced in confidential database management and high-level document generation. Holds strong knowledge of digital archiving and filing systems.
- Organised administrative professional with strengths in manual and automated data entry, database management and data tracking.
Overview
7
7
years of professional experience
Work History
Data Capturer
Department of Health
08.2020 - 12.2023
- Create and update spreadsheets for the Health Information Management Office. Capture patients' information on the NICD system, follow up on the level of stay and constantly update the status of the patients that were admitted. Capturing and receiving of statistics on DHIS systems. Do the administration and assist where I'm needed by the office. Create different spreadsheets for the different programs we are working on. Verify what has been reported against what is recorded on the system. Planning and organizing of daily activities in the office. Assisting by getting information from DELTA 9. Currently doing ARV for training on Tier.Net system, HIV/AIDS and TB.
- Scanned documentation and entered into database to maintain accurate records.
- Created and maintained spreadsheets using Excel.
- Organised and updated document management systems to improve audit and reference processes.
- Compared source documents to verify accuracy of data.
- Performed regular backup operations to save data and avoid loss.
- Regularly generated and printed reports to monitor activity and changes.
- Demonstrated confidentiality in dealing with information to comply with privacy laws.
- Organised files, faxed reports and scanned documents into document management system.
Reception Assistant
Mens Clinic International
02.2017 - 10.2019
- Booked Appointments for clients
- Welcomed clients by completing check-in procedures and amending required booking changes.
- Managed high volume of face-to-face, online and telephone bookings, upholding customer service standards in every interaction.
- Answered telephone calls with positivity and professionalism to uphold the company's reputation.
- Communicated with cleaning staff to make sure hotel rooms were ready for customer arrivals.
Driver
Men's Clinic Internstional
02.2017 - 10.2019
- Collected and delivered goods and materials.
- Delivered goods and services to customers on time and made sure they were in excellent condition.
- Followed despatch personnel orders to complete accurate, on-time stops.
- Assisted clients in loading and unloading of heavy items from vehicles, maintaining excellent customer satisfaction.
Education
Diploma - Information Technology
Damelin College
2013
Diploma of Higher Education - Mathematics, English, IsiXhosa, Geography, Life Science, Life Orientation
Mariazell High School
2009
Skills
- Patient care advocacy
- Expense reporting
- Managed automated systems
- Strong interpersonal skills
- Detailed meeting minutes
- Organization and efficiency
- Customer service orientation
- Workforce mentoring
- Report development
- Accuracy and Precision
- Document Scanning
- File Management
Languages
T
Upper Intermediate
B2
Xhosa
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Zulu
Bilingual or Proficient (C2)
Tshwane
Bilingual or Proficient (C2)
Sesotho
Bilingual or Proficient (C2)
Accomplishments
- Drivers Licence
- Code 10 with PDP
Timeline
Data Capturer
Department of Health
08.2020 - 12.2023
Reception Assistant
Mens Clinic International
02.2017 - 10.2019
Driver
Men's Clinic Internstional
02.2017 - 10.2019
Diploma of Higher Education - Mathematics, English, IsiXhosa, Geography, Life Science, Life Orientation
Mariazell High School
Diploma - Information Technology
Damelin College
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