Sonali Narain

Facilitate registration of members on Oncology Programme and ensure that the member

meets all requirements to qualify for the benefit (ie. Forensics, Underwriting categories).

- Review of all queries related o Oncology treatment plans/scripts.

- To handle Oncology related escalations and claims queries via workflow pools or the huntline and Oncology call centre.

- Meeting daily operational targets.

- Ad Hoc duties based on business requirements.

- Collaboration with other business units and key stakeholders to inform decisions made

(ExecOffice, Claims team, etc

- Confirming benefits according to set protocols and funding rules

- Accurately obtaining and capturing information to confirm correct funding

- Servicing all key stakeholders telephonically and via other servicing channels until the query has been resolved

- Servicing key stakeholders in a customer centric way to ensure that we live by Discovery service principles

- Keeping up to date with product changes and benefits to ensure that all key stakeholders are accurately serviced

- Continuously staying abreast of all digital servicing tools within the business and product updates and digital tools

- Dealing with multiple interactions

- Consistently utilizing all servicing tools available

• Assessing patients for impending complications and ensuring that the dialysis area is clean before beginning procedures.
• Knowledgeable regarding operation of the dialysis machine, readying dialysis equipment, priming dialyzer and bloodlines, and cannulating accesses.
• Monitor patients' fluid intake and output.
• Monitoring each patient's vitals and response to treatment and evaluating the effectiveness of dialysis equipment.
• Administering medication and providing support and encouragement to patients who are apprehensive.
• Evaluate reactions to medications and treatments.
• Conveying patient-specific information to the nephrologists inclusive of securing blood works. By looking at certain blood values (e.g. creatinine, urea, electrolytes, etc.)
• Informing patients about their condition, treatment schedule, dietary restrictions, and any other relevant information that would affect the outcome of their care.
• Assisting in administrative functions related to maintaining accurate records on patient profiles, treatments given, equipment used, and supplies needed.
• Monitoring progress towards established goals for patients on chronic dialysis and modifying treatment regimens to meet patient needs.
• Post-dialysis care, which may include educating patients and their families about how to manage patient and possible post dialysis complications.
• Manage stress level in stressful or emergency situations.

• Carrying out patient assessments.
• Doctors rounds and carrying out orders.
• Vital sign observations.
• Insertion of intravenous cannulas.
• Administration of intravenous fluids, injections and medication.
• Managing infection control.
• Managing pain control.
• Wound dressings.
• Manage patients pre and post operatively.
• Managing resuscitation and disaster.
• Managing scheduled drugs and ethical stock.

• Carrying out patient assessments.
• Vital sign observations.
• Assisting with cardiotocography interpretation.
• Collection of blood specimen as well as carrying out the insertion of intravenous cannulas.
• Administration of intravenous fluids, injections and medication.
• Delivering of babies (NVD) in a safe and secure manner.
• Episiotomies.
• Repairing Tears/ Episiotomies.
• Carrying out new-born care/ assessment.
• Carrying out midwife duties within theatre.
• REASON FOR LEAVING: CONTRACT ENDED

• Receiving patients prior to their surgical procedures.
• Monitoring patients' post-surgical procedure.
• Scrubbing for surgical procedures (Caesarean Sections, Evacuation of Uterus).
• Circulating Sister (counting swabs, instruments and sharps and documentation).
• Anaesthetic Sister (assisting the anaesthetists).
• CSSD.
• Managing documentation within the ward.

• Carrying out the triaging of patients.
• Observing patient vital signs.
• Collection of blood specimen.
• Insertion of intravenous cannulas.
• Administration of intravenous fluids.
• Administration of injections.
• Assisting in intubation and resuscitation.
• Assistance in applying pop.
• Scrubbing of patients for day 0 burns.
• Suctioning of intubated patients and administration of oral meds via NG tube.
• Under supervision: Caring for CPAP and semi-ventilated patients.
• Wound Dressings.
• Electrocardiogram.
• Documentation.

• Triaging of patients.
• Vital sign observations.
• Collection of blood specimens.
• Insertion of intravenous cannulas.
• Administration of intravenous fluids.
• Administration of injections.
• Administration of medication.
• Electrocardiogram.
• Assisting with documentation.

• REASON FOR LEAVING: IN ORDER TO COMMENCE EMPLOYMENT IN HEALTH SCIENCE FIELD OF STUDIES