SOMALO SENDER

Dynamic professional with a successful history at PBT Group, skilled in office administration and event planning. Demonstrated exceptional hospitality and organizational expertise at Pigalle Restaurant, backed by strong communication skills. Proficient in multitasking, with a focus on delivering seamless travel arrangements and exceptional customer satisfaction. A personable and dedicated customer service representative with extensive industry experience, known for being a collaborative team player with a positive attitude. Highly motivated to uphold customer satisfaction and drive company success. Articulate, enthusiastic, and results-driven, with a proven passion for building relationships, fostering partnerships, and contributing to business growth.

• Outstanding Customer Service: Consistently received positive feedback from customers for exceptional service and attentiveness.
• Travel Coordination: Successfully booked and managed complex travel itineraries for employees, ensuring seamless travel experiences.
• Problem Resolution: Professionally handled customer complaints and resolved issues promptly, maintaining a high level of guest satisfaction.
• Multitasking Proficiency: Effectively managed multiple tables simultaneously, ensuring timely delivery of food and beverages even during peak hours.
• Administrative Excellence: Provided comprehensive administrative support to management, enhancing office productivity and organization.
• Expert Recommendations: Provided knowledgeable wine and dish recommendations, increasing guest satisfaction and sales.

• Monica Maheka, +27 72 319 6749
• Margret van Niekerk, +27 76 244 9423

Date of Birth: 06/10/91