Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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SOLANGE MUKESA

SOLANGE MUKESA

Entrepreneur
Cape Town

Summary

I am an ambitious and goal-oriented individual with a solid background in communication, project management, and sales. Recognized for my strong organizational skills and proactive approach, I thrive in fast-paced environments and am driven to make a meaningful impact within forward-thinking organizations.

With a passion for growth and innovation, I bring a track record of identifying opportunities that increase profitability, reduce costs, and elevate customer service standards. I have successfully led and supported operational and sales teams, always striving to improve performance and drive results. As I advance my career in business management, I remain committed to continuous learning and delivering value through strategic thinking and hands-on leadership.

Overview

2
2
years of professional experience
3
3
years of post-secondary education
2
2
Languages

Work History

Founder & Entrepreneur – Sol Jewellery

Sol & Co
Cape Town
01.2023 - Current
  • Launched and managed my own jewelry brand, serving clients in South Africa and the Democratic Republic of Congo.
  • Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
  • Established a successful business by identifying market needs and developing innovative solutions.
  • Implemented efficient operational processes to optimize productivity and resource allocation.
  • Promoted products and received client orders primarily via TikTok.
  • Coordinated with 1 supplier based in China to process and fulfill customer orders.
  • Handled packaging and quality control of all orders upon arrival in South Africa.
  • Arranged cross-border deliveries to Congo through a shipping agency and worked with a trusted local correspondent to complete final deliveries.
  • Gained hands-on experience in logistics, e-commerce operations, customer service, and social media marketing..

Receptionist

Excellent Academy of Skills
Cape Town
08.2024 - 10.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Managing approximately 7 phone calls and 15 emails per day
  • Responded to inquiries from callers seeking information.
  • Scheduling appointments and maintaining calendar
  • Handling correspondence and filling documents
  • Managing office supplies and inventory
  • Assisting with data entry and keeping records
  • Maintaining a tidy and professional receptionist area
  • Coordinating with other departments for meeting or deliveries
  • Addressing enquiries and complaints
  • Providing information about products and services
  • Monitoring visitors logs
  • Ensuring compliance with visitors protocols

Education

Diploma - Business Management

Damelin College
Cape Town, South Africa
01.2021 - 01.2024

Skills

  • Front desk operation

  • Administrative support

  • Organisation and Coordination

  • Customer service

  • Security and Access control

  • Management Skills

  • Creativity

  • Critical Thinking

  • Problem Solving skills

  • Data entry

  • Leadership

  • Strong Communication Skills

Accomplishments

Excellent academy of skills

English school

Phone :+27 749085871

Email : bhyta@excellentacademy.co.za


Timeline

Receptionist

Excellent Academy of Skills
08.2024 - 10.2024

Founder & Entrepreneur – Sol Jewellery

Sol & Co
01.2023 - Current

Diploma - Business Management

Damelin College
01.2021 - 01.2024

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