Snowy Buthelezi
Sales
Durban
Summary
Proven Sales Agent at Outworx, adept in customer service and sales closing, enhanced sales revenue by consistently surpassing targets. Demonstrated resilience under pressure and adaptability, excelling in customer retention and cross-selling techniques. Cultivated strong client relationships, leveraging brand awareness and multitasking skills for peak performance.
Overview
1
1
year of professional experience
Work History
Sales Agent
Outworx
03.2024 - 06.2024
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Increased sales revenue by consistently meeting and exceeding sales targets.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Identified new areas of opportunity within existing accounts by offering additional products or services based on their needs analysis results.
Waitress
Elarish
11.2023 - 01.2024
- Greeted new customers, discussed specials, and took drink orders.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
No Degree - Hospitality
Durban Academy
Durban , South Africa 04.2001 -
Skills
Resilience Under Pressure
Brand Awareness
Cross-selling techniques
Customer Service
Sales closing
Product and Service Sales
Customer Relations
Customer Retention
Multitasking
Adaptability
Self Motivation
Timeline
Sales Agent
Outworx
03.2024 - 06.2024
Waitress
Elarish
11.2023 - 01.2024
No Degree - Hospitality
Durban Academy
04.2001 -
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