Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Snethemba Wandile Skhakhane

Summary

Dynamic professional with a proven track record in marketing and sales, notably at Amapelepele Spice for Africa. Excelled in business development and relationship management, enhancing brand loyalty and customer satisfaction. Skilled in financial management and public speaking, successfully leveraged marketing strategies to boost brand awareness. Demonstrated ability to surpass targets through innovative promotional techniques and exceptional team collaboration.

Overview

3
3
years of professional experience

Work History

Promoter and Shopkeeper

Amapelepele Spice for Africa
EMpangeni
08.2023 - Current
  • Managed promotional booth setup, creating attractive displays to draw in potential customers.
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Identified interested and qualified customers to provide potential customers with additional information regarding product.
  • Identified potential marketing opportunities to increase brand awareness.
  • Developed strong relationships with potential customers for improved brand awareness and loyalty.
  • Stayed current on industry trends and emerging technologies relevant to the role of a Promoter, incorporating new strategies and techniques as appropriate.
  • Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.
  • Built professional network to establish and maintain relationships with community contacts, providers and others who may refer potential leads.
  • Collected and managed all generated leads from promoters assigned to team on daily basis.

Data Clerk Volunteer

Syavikelwa Intermediate School
Mandeni
02.2022 - 11.2022
  • Ensured compliance with industry regulations and company policies by maintaining strict confidentiality of sensitive information.
  • Safeguarded valuable company resources through diligent monitoring of computer equipment usage, ensuring proper care was taken at all times while handling sensitive materials.
  • Provided exceptional customer service when interacting with clients or stakeholders either via phone or email correspondence, demonstrating strong communication skills and a commitment to client satisfaction.
  • Effectively communicated with coworkers to resolve discrepancies found during routine audits of entered information.
  • Minimized duplicate entries through regular cross-referencing of records within the database system.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained files, records and chronologies of entry activities.
  • Sent completed entries for evaluation and final approval.
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry.

Merchandiser

Smollan
Mandeni
06.2022 - 07.2022
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Verified products appeared at correct locations in proper quantities.
  • Updated pricing and signage to complete product displays and educate customers.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Reduced out-of-stock instances by conducting regular audits, adjusting inventory counts, and communicating discrepancies to management.
  • Analyzed sales data to identify underperforming products or categories requiring targeted merchandising efforts for improved performance.
  • Developed and deployed store-level product training materials to mentor staff on new products and sales techniques.

Sale Assistant

J&M Clothing
Durban
06.2021 - 01.2022
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Participated in ongoing training to stay updated on current products, promotions, and industry trends.
  • Offered exceptional after-sales support by following up with clients on purchases or addressing any concerns promptly.

Education

Grade 12

Darnell Secondary School
Stanger
2019

Skills

Marketing and advertising

Languages

Zulu
Advanced (C1)
English
Upper intermediate (B2)

Additional Information

References

1. Kirtsten

Amapelepele Promoter Manager

081-762-0878

031-705-54118


2 Dumisani Tshabalala

Amapelepele Retail Manager

031-705-54118

083 -222–1888


3 Thandiwe Zulu

Smollan

067-237-6008


4 . Mr Zikhali

Syavikelwa Intermediate Principal

035-454-2524


5. Hagms

Bluff Meat Managerial

074-321-8310

Timeline

Promoter and Shopkeeper

Amapelepele Spice for Africa
08.2023 - Current

Merchandiser

Smollan
06.2022 - 07.2022

Data Clerk Volunteer

Syavikelwa Intermediate School
02.2022 - 11.2022

Sale Assistant

J&M Clothing
06.2021 - 01.2022

Grade 12

Darnell Secondary School

Similar Profiles

CREATE PROFILE
Snethemba Wandile Skhakhane