Snethemba Ndumo
Management Information Systems
Johannesburg,Gauteng
Summary
I am an enthusiastic Management Information Systems Graduate eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I am motivated to learn, i am an ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch my career while achieving company goals.
Work History
Part-Time Secretary
Hlabisa Business Solutions
Johannesburg , Gauteng
06.2018 - 12.2021
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
- Compiled progress reports for program leaders.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Conducted invoicing and investigated accounts receivables discrepancies.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Established administrative work procedures to track staff's daily tasks.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed over 100 monthly invoices for organization of 5 people and maintained accurate processing and verification.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Liaised between clients and vendors and maintained effective lines of communication.
- Volunteered to help with special projects of varying degrees of complexity.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Tutor Coordinator
University Of Zululand
Empangeni, Kwa-Zulu Natal
02.2019 - 10.2021
- Collaborated with students to complete assignments, identify lagging skills in computerand correct weaknesses.
- Planned lessons for allotted time to strengthen weak area and build skills.
- Collaborated with faculty to develop after-school tutoring program for struggling students.
- Tutored struggling, average and advanced students in Business information systems and business management course materials.
- Met with students and discussed educational goals and expectations.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Tracked learning progress to identify opportunities to enhance tutoring methods and help students achieve simple programming goals.
- Prepared lesson plans to meet goals identified in students' individualized study plans.
- Provided one-on-one and small group instruction to over 65 students falling behind in computer skills.
Education
Bachelor of Management Information Systems - Management Information Systems
02.2018 - 12.2021
- MAJORS: Client/server computer, management accounting and finance, systems analysis, Computer architecture and assemblers, Systems Design,computer communications and networking,database and information management,visual application development, accounting information systems.
- ELECTED to Chairperson for Bcom Foundation Society in 2018-2019
- ELECTEDto Treasurer for Faculty Of Commerce,Administration and Law in 2019-2021
- ACHIEVEMENTS
- Introduction to Containers,Kubernetes and OpenShift from CognitiveClass
- IMB Cloud Essentials - V3 FROM CognitiveClass
- Fundamentals of html certificate from solo learn
- Fundamentals of CSS certificate from solo learn
- Fundamentals of JavaScript from solo learn
- Sql fundamentals certificate from solo learn
Skills
Report analysis
Spreadsheet management
Bookkeeping
Administrative support
Accounting familiarity
Database administration
Search Engine Optimization
Computer Skills
Problem-Solving
Technical Analysis
Flexible and Adaptable
Organization and Time Management
Active Listening
Data Management
Critical Thinking
Interpersonal Communication
Data Entry
All Microsoft programs
Microsoft Visio
Python
Storyboard (graphical user interface)
Notepad
Attentive
Team player
HTML
CSS
JAVASCRIPT
SQL
References
Busani Hlabisa 0823196888 Hlabisa Business Solutions
Innocent Mthembu 0717287150 Tutor Supervisor
Sibongiseni Dlamini 0797929531 Mentor
Timeline
Tutor Coordinator - University Of Zululand
02.2019 - 10.2021
Part-Time Secretary - Hlabisa Business Solutions
06.2018 - 12.2021
University of Zululand - Bachelor of Management Information Systems , Management Information Systems
02.2018 - 12.2021