Snenhlanhla Buthelezi
ALBERTON
Summary
Proven achiever with a solid background in finance and administration, notably at DHL Global Forwarding. Excelled in enhancing customer retention and exceeding performance goals through exceptional service and strong relationship-building skills. Expert in documentation and contract reviewing, adept at driving product improvements and project success. Demonstrates meticulous attention to detail and a results-driven approach, ensuring project completion with efficiency.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Finance Generalist
DHL Global Forwarding
08.2023 - 08.2024
- Delivered high-quality work consistently, exceeding performance objectives regularly.
- Managed multiple priorities successfully, meeting tight deadlines without sacrificing quality of work.
- Developed strong customer relationships through attentive listening and prompt resolution of concerns.
- Provided exceptional service to clients, resulting in increased retention rates and positive feedback.
- Collaborated with cross-functional teams to drive project completion on time and under budget.
- Evaluated customer needs and feedback to drive product and service improvements.
Administration Clerk
South African Police Service
01.2022 - 12.2022
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Answered calls each day on multi-line telephone systems, supporting communication
- Documented all [Type] contract paperwork, expenses, and resource utilization for accurate and compliant recordkeeping.
Education
No Degree - Public Management.
IQ ACADEMY
Educational Institution In East London 04.2001 -
Skills
Sales and Marketing
Languages
Xhosa
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Zulu
Bilingual or Proficient (C2)
Certification
Computer Certificate
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Finance Generalist
DHL Global Forwarding
08.2023 - 08.2024
Administration Clerk
South African Police Service
01.2022 - 12.2022
No Degree - Public Management.
IQ ACADEMY
04.2001 -
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