Snegugu Precious Cele
Address: 20183 Ekuthuleni Road Luganda C Section Pinetown 3604
Summary
Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.
Overview
7
7
years of professional experience
Work History
Waitress
The Laughing Forest
02.2018 - 03.2025
- Guest Service: Greeting guests, offering menus, taking orders, and providing recommendations.
- Order Processing: Relay orders to the galley, ensuring accuracy and prompt delivery.
- Food Service: Serving food and beverages in a timely and professional manner.
- Table Management: Clearing and resetting tables, ensuring cleanliness and readiness for the next guests.
- Upselling: Suggesting specials and beverage pairings to enhance guest satisfaction and revenue.
- Guest Relations: Addressing guest inquiries and concerns, and providing assistance as needed.
- Hygiene and Safety: Maintaining cleanliness, adhering to food safety protocols, and ensuring proper alcohol service.
- Teamwork: Collaborating with other team members, including the galley staff and other waiters.
- Training and Meetings: Participating in training programs and meetings to enhance skills and knowledge.
- Other Duties: Assisting with events, room service, or other tasks as assigned by supervisors.
- Collecting used plates and glasses
- Keeping the dining clean
- Accommodation, Weddings, and Conferences
Deli Assistant
Pick’n Pay Family Store
11.2022 - 03.2024
- Food Preparation and Service: Preparing sandwiches, salads, and other deli items according to orders and standards. Serving customers at the deli counter and providing excellent customer service. Offering taste samples, and suggesting items to customers. Maintaining a well-stocked and organised deli counter.
- Stock Management: Ensuring proper storage and rotation of deli products to maintain freshness. Monitoring inventory levels and notifying management of stock needs. Unloading and transferring stock to storage areas.
- Cleanliness and Hygiene: Maintaining a clean and sanitary deli area, including cleaning equipment and utensils.Following food safety guidelines and HACCP compliance.
- Customer Service: Providing friendly and efficient service to customers. Assisting customers with product selections, answering questions, and providing support.
- Additional Duties : Assisting with catering for special events, or store specials.Preparing trays for meals in various dining areas. Working with chefs and other culinary staff to ensure smooth operations. Potentially assisting with the loading and unloading of supplies, depending on the store's structure.
Education Assistant
Mnafu Primary School
11.2021 - 08.2022
- Assisting with lesson planning and preparation:This involved gathering materials, preparing worksheets, and organizing the classroom.
- Providing individualized or small group support: Tutoring students, reinforcing concepts, or providing extra help to students with learning challenges.
- Managing classroom behavior: Helping students to maintain a positive and productive learning environment.
- Keeping records:Taking attendance, grading assignments, and tracking student progress.
- Communicating with parents: This involved informing parents about their child's progress or addressing concerns.
- Supervising students: Overseeing students during non-classroom times, such as lunch or recess, and accompanying them on field trips.
- Preparing materials for lessons: This involved photocopying materials, setting up equipment, and ensuring the classroom is ready for the day.
- Assisting with lesson planning and preparation: Supervising students during after-school clubs or events.
Electrician Trainee
KFG Holdings (PTY) LTD
12.2020 - 02.2021
- Electric fault-finding.
- Wall chasing
- Stripping and running cables
Education
N4 - Electrical Engineering
Esayidi College Enyenyezi Campus
01.2019
Grade 12 - undefined
Sbongimfundo High School
01.2013
Skills
- Communication Skills
- Organising and Planning Skills
- High Energy
- Resolve Conflict
- Persistence
- Customer service
References
- Mrs TM Mpisane, Mnafu Primary, Mentor, 0738412278
- Mr B Khoza, KFG Holding, Employer, 0733418204
- Mrs D Van Achterbergh, The Laughing Forest, Employer, 0832564371
- Ms HP Mthembu, Pick’n Pay Family Store, Manager, 0748014920
Timeline
Deli Assistant
Pick’n Pay Family Store
11.2022 - 03.2024
Education Assistant
Mnafu Primary School
11.2021 - 08.2022
Electrician Trainee
KFG Holdings (PTY) LTD
12.2020 - 02.2021
Waitress
The Laughing Forest
02.2018 - 03.2025
Grade 12 - undefined
Sbongimfundo High School
N4 - Electrical Engineering
Esayidi College Enyenyezi Campus
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