Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Smangele Juqu

Smangele Juqu

Durban

Summary

Professional Room Attendant with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.

Overview

4
4
years of professional experience

Work History

Housekeeping Room Attendant

Garden Court Marine Parade
06.2021 - Current

• Conducted bathroom sanitisation by cleaning toilets, showers, sinks,

floors and baths and removing towels for laundry cleaning.

• Replaced items such as soap, shower wash, shampoo, tea and coffee after customer use.

• Operated cleaning equipment safely, following manufacturer's instructions to prevent accidents.

• Followed health and safety guidelines meticulously to minimise risks in the workplace.

• Responded to guest requests and inquiries courteously, enhancing their stay experience.

• Engaged in continuous improvement initiatives to enhance housekeeping operations and guest satisfaction.

• Documented maintenance issues encountered during cleaning, facilitating swift repairs.

• Conducted deep cleaning of rooms between guests to maintain a pristine environment.

• Emptied waste and rubbish into correct disposal systems, following company regulations.

• Adapted cleaning techniques to cater to specific room types and guest needs.

• Changed bed linen, towels, and guest amenities, replenishing supplies as necessary for optimal comfort.

• Handled lost and found items according to hotel policy, safeguarding guest property.

• Managed inventory of cleaning supplies and linens, reporting shortages to supervisor promptly.

• Coordinated with the front desk to manage room status updates efficiently.

• Performed regular cleaning of public areas, ensuring a welcoming atmosphere for guests.

• Utilised environmentally friendly cleaning agents and methods to promote sustainability.

• Conducted floor cleaning tasks such as hoovering, mopping and sweeping, keeping floors looking presentable and hygienic.

Education

Qualification - Hospitality Management

Durban University of Technology

Matric -

Effingham Secondary School
01.2015

Skills

    Organisational skills

    Customer satisfaction

    Attention to detail

    Teamwork

    Guest Relations

    Chemical knowledge

    Time management

    Physical stamina

    Communication skills

    Resourcefulness

    Reliable

    Health and Safety Knowledge

Personal Information

  • Date of Birth: 06/23/97
  • Nationality: South African
  • Marital Status: Single

References


Garden Court Marine Parade

Siyabonga Dlamini

Position:Front Office Supervisor

Contact: +2771 816 8423.

Timeline

Housekeeping Room Attendant

Garden Court Marine Parade
06.2021 - Current

Qualification - Hospitality Management

Durban University of Technology

Matric -

Effingham Secondary School
Smangele Juqu