Professional Room Attendant with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.
• Conducted bathroom sanitisation by cleaning toilets, showers, sinks,
floors and baths and removing towels for laundry cleaning.
• Replaced items such as soap, shower wash, shampoo, tea and coffee after customer use.
• Operated cleaning equipment safely, following manufacturer's instructions to prevent accidents.
• Followed health and safety guidelines meticulously to minimise risks in the workplace.
• Responded to guest requests and inquiries courteously, enhancing their stay experience.
• Engaged in continuous improvement initiatives to enhance housekeeping operations and guest satisfaction.
• Documented maintenance issues encountered during cleaning, facilitating swift repairs.
• Conducted deep cleaning of rooms between guests to maintain a pristine environment.
• Emptied waste and rubbish into correct disposal systems, following company regulations.
• Adapted cleaning techniques to cater to specific room types and guest needs.
• Changed bed linen, towels, and guest amenities, replenishing supplies as necessary for optimal comfort.
• Handled lost and found items according to hotel policy, safeguarding guest property.
• Managed inventory of cleaning supplies and linens, reporting shortages to supervisor promptly.
• Coordinated with the front desk to manage room status updates efficiently.
• Performed regular cleaning of public areas, ensuring a welcoming atmosphere for guests.
• Utilised environmentally friendly cleaning agents and methods to promote sustainability.
• Conducted floor cleaning tasks such as hoovering, mopping and sweeping, keeping floors looking presentable and hygienic.
Organisational skills
Customer satisfaction
Attention to detail
Teamwork
Guest Relations
Chemical knowledge
Time management
Physical stamina
Communication skills
Resourcefulness
Reliable
Health and Safety Knowledge
Garden Court Marine Parade
Siyabonga Dlamini
Position:Front Office Supervisor
Contact: +2771 816 8423.