Smangele Juqu

• Conducted bathroom sanitisation by cleaning toilets, showers, sinks,

floors and baths and removing towels for laundry cleaning.

• Replaced items such as soap, shower wash, shampoo, tea and coffee after customer use.

• Operated cleaning equipment safely, following manufacturer's instructions to prevent accidents.

• Followed health and safety guidelines meticulously to minimise risks in the workplace.

• Responded to guest requests and inquiries courteously, enhancing their stay experience.

• Engaged in continuous improvement initiatives to enhance housekeeping operations and guest satisfaction.

• Documented maintenance issues encountered during cleaning, facilitating swift repairs.

• Conducted deep cleaning of rooms between guests to maintain a pristine environment.

• Emptied waste and rubbish into correct disposal systems, following company regulations.

• Adapted cleaning techniques to cater to specific room types and guest needs.

• Changed bed linen, towels, and guest amenities, replenishing supplies as necessary for optimal comfort.

• Handled lost and found items according to hotel policy, safeguarding guest property.

• Managed inventory of cleaning supplies and linens, reporting shortages to supervisor promptly.

• Coordinated with the front desk to manage room status updates efficiently.

• Performed regular cleaning of public areas, ensuring a welcoming atmosphere for guests.

• Utilised environmentally friendly cleaning agents and methods to promote sustainability.

• Conducted floor cleaning tasks such as hoovering, mopping and sweeping, keeping floors looking presentable and hygienic.