Slindile Innocentia Ngwenya
Office Administrator
Soweto
Summary
Trustworthy and dedicated Cashier/Office assistant with 2 years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
3
3
Certifications
3
3
Languages
Work History
Cashier
Ackermans Store
Johannesburg
01.2022 - 08.2023
- Handling customer's payments, refund and exchanges following company procedures
- Managing and updating customer account and information accurately
- Answering incoming calls promptly and professional
- Resolving customer's inquires, complaints and issues in a timely and satisfactory manner
- Providing accurate and detailed information to customers regarding products, service and company policies
- Collaborating with team members and sharing knowledge.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
Office Assistant
Ackermans Store
Johannesburg
01.2022 - 08.2023
- Delivered clerical support by handling range of routine and special requirements.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time.
- Assisted with budgeting and financial management to keep office operating within budget.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Utilized office management software to record and track customer information.
Education
Course - Office Administration
06.2023 - 08.2023
Matric -
01.2019 - 05.2019
Skills
Time Management skills
Additional Information
- Willing to relocate: Anywhere
- Immediately available
Certification
Data Capture
Reference
Rolihvuwa Manager
info@ackermans.co.za
073 785 4508
Innocentia Supervisor
info@ackermans.co.za
068 005 7970
Timeline
Data Capture
08-2023
Receptionist
08-2023
Basic First Aid and Basic Fire Fighter
07-2023
Ululo Empowerment Technologies - Course, Office Administration
06.2023 - 08.2023
Cashier - Ackermans Store
01.2022 - 08.2023
Office Assistant - Ackermans Store
01.2022 - 08.2023
Isiboniso CLC - Matric,
01.2019 - 05.2019
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