Slindile Mngomezulu

• Three years work experience in Safety Department
• Looking after 21 employees. Making sure their medicals have been conducted on yearly bases.
• SHEQ support to business, which currently includes management of bulk vessel, and containers
• Ensure operations are managed and aligned to local legislative requirements, client and company standards and practices. Align Ops Procedures & Manuals to client requirements. Including Internal Audit.
• Develop and maintain SHEQ Plan, monitoring SHEQ performance, including completing administrative and reporting processes and developing action plans to improve performance and safety culture.
• Implement and promote SHEQ processes through consultation and collaboration with employees.
• Conduct regular vessel visits, inspections, audits, investigations, SHEQ meetings and forums, and roll out SHEQ training materials / campaigns.

Two years work experience in administrative Assistant.

• Restocked supplies and placed purchase orders to maintain adequate stock levels
• Coordinated travel arrangements by booking airfare, hotel and ground transportation
• Created detailed expense reports and requests for capital expenditures
• Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions
• Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support
• Generated reports and typed letters in Word and prepared PowerPoint presentations
• Developed and updated spreadsheets and databases to track and report on performance and sales data
• Organized weekly staff meetings and logged minutes for corporate records
• Sorted and distributed office mail and recorded incoming shipments for corporate records
• Coordinated bookkeeping activities in QuickBooks.
• Coached new employees on administrative procedures, company policies and performance standards

Five years work experience in Sale

• Improved productivity by increasing customer feedback and maintaining long-term business goals
• Managed efficient RFP database and responses, generating timely reports to inform and adjust plans
• Employed closing sales techniques, upselling and customer loyalty incentives to boost sales
• Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
• Trained new sales employees on system processes and closely monitored work.
• Trained over new sales employees on sales processes and closely monitored work to optimize productivity

One year work experience in Financial Adviser,

• Boosted sales by 20% and exceeded sales target by employing consultative sales tactics and superior customer care
• Created business plan and identified target customers by interacting on phone and in person, handling basic inquiries and providing quotes
• Helped individuals and families build and execute wealth management strategies based on unique goals and objectives
• Capitalized on gaps in market and reached out personally to onboard new clients, process transfer paperwork and set up new accounts
• Worked with clients to support understanding of rationale and details of financial strategies
• Met with clients to discuss assets, expenses and long-term and short-term investment goals to devise personalized financial plans
• Educated clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on each clients' individual needs
• Assisted clients with preparing financial plans, conducting investment research and completing trades and transactions to assess and meet financial goals

Two years' experience in Customer Service.

• Contacted clients to verify account information and maintain accuracy, resulting in +/ - 5% increase in client satisfaction
• Improved overall efficiency by anticipating needs and providing outstanding support
• Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction 75%
• Delivered excellent customer service, resulting increase customer satisfaction rating
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
• Provided primary customer support to internal and external customers
• Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes
• Responded to customer requests for products, services and company information
• Offered advice and assistance to customers, paying attention to special needs or wants