Skye Lana Van Der Hoven
Business Administration, Hospitality And Tourism
Barberton
Summary
Driven by a results-focused approach, I leveraged administrative support and exceptional organizational skills at Task Motors to enhance office efficiency and customer satisfaction. My adeptness in database entry and file maintenance, combined with strong multitasking abilities, significantly improved operational workflows. My background also includes impactful roles in event coordination and somatology, where I honed my communication skills and commitment to continual improvement. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.
Overview
5
5
years of professional experience
Work History
Debtors Clerk
Task Motors
Barberton
01.2018 - 03.2019
- Maintained filing system and organized customer documents for easy retrieval of information.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
- Interacted with customers by phone, email, or in-person to provide information.
- Issued invoices and followed up on outstanding payments to remind clients to pay on time.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
Somatologist
Beauty Conscious
Barberton
01.2017 - 01.2018
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
Somatologist
Pamperlang Salon
Barberton
06.2016 - 12.2016
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Special Events Coordinator
Gaylord Texan Resort & Convention Center
Texas
11.2013 - 02.2014
- Coordinated cross-functional teams to execute successful events within tight deadlines.
- Organized large-scale fundraising galas that generated significant contributions toward organizational goals.
- Negotiated favorable agreements with vendors and facilities to keep costs low and fulfill contract budget requirements.
- Managed registration process efficiently, ensuring smooth check-in experiences for attendees.
- Enhanced attendee satisfaction by meticulously planning and executing memorable special events.
- Elevated brand visibility by creating visually appealing displays at trade shows and conferences.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Resolved issues with service providers and inventory vendors to produce smooth events.
- Organized and implemented [Type] events with as many as [Number] guests.
Education
Certificate - Finance in Tourism And Hospitality
Chartered Institute of Tourism And Hospitality
Nelspruit, South Africa 04.2001 -
Certificate - Computer Skills
Unigrad
Nelspruit, South Africa 04.2001 -
Diploma - Hospital Facilities Administration, South Africa
Unigrad College
Nelspruit 04.2001 -
High School Diploma -
High School Barberton
Barberton, South Africa 04.2001 -
Skills
Administrative Support
Administrative tasks
Database entry
File Maintenance
Telephone Etiquette
Spreadsheet development
Bookkeeping
Timeline
Debtors Clerk
Task Motors
01.2018 - 03.2019
Somatologist
Beauty Conscious
01.2017 - 01.2018
Somatologist
Pamperlang Salon
06.2016 - 12.2016
Special Events Coordinator
Gaylord Texan Resort & Convention Center
11.2013 - 02.2014
Certificate - Finance in Tourism And Hospitality
Chartered Institute of Tourism And Hospitality
04.2001 -
Certificate - Computer Skills
Unigrad
04.2001 -
Diploma - Hospital Facilities Administration, South Africa
Unigrad College
04.2001 -
High School Diploma -
High School Barberton
04.2001 -
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