Skhonna Gumede
Operational Specialist
Johannesburg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Performance-driven individual with proven experience optimizing daily operations across all subsidiaries of operations .
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Operational Specialist
Professional Provident Society (PPS) Insurance
Johannesburg
02.2022 - Current
- Everyday research and confirming eligibility of applicants
- Testing the system before and after every deployment.
- Testing the system and finding work around to technical problems
- Documenting synopses, awareness, team meeting minutes, and work instructions.
- Interacting with sales department and other operations subsidiaries to better service level.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
Assistant Teacher
Mseshi Primary School
KwaNgwanase
12.2020 - 12.2021
- Worked with teachers to design lesson plans and coordinate activities for classes.
- Monitored and reported student progress and development, offering mentoring as needed.
- Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
- Provided one-on-one and group-based learning support focused on student progress.
- Provided additional mentoring based on student evaluations.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Education
BBA - Bachelor of Business Administration
IIE Rosebank College
Durban 01.2018 - 12.2020
Skills
Written Communication
Timeline
Operational Specialist
Professional Provident Society (PPS) Insurance
02.2022 - Current
Assistant Teacher
Mseshi Primary School
12.2020 - 12.2021
BBA - Bachelor of Business Administration
IIE Rosebank College
01.2018 - 12.2020
Similar Profiles
Tshipfumo MkhawaneTshipfumo Mkhawane
Operations Team Manager at Professional Provident Society (PPS)Operations Team Manager at Professional Provident Society (PPS)
Elaine ThoennesElaine Thoennes
Administrative at InsuranceAdministrative at Insurance
Alihezer SotoAlihezer Soto
Electrical Engineer at PPSElectrical Engineer at PPS