Hi, I’m
SIZWE GOVERN MASHABA
CLAIM ADMINISTRATOR/ASESSOR
TSHWANE
Summary
Dynamic professional with extensive experience at Seetsa Finance PTY LTD, excelling in claims assessment and customer communication. Proven ability to enhance client satisfaction through effective problem-solving and meticulous data management. Skilled in Excel and adept at collaborating within teams to achieve organizational goals. Committed to delivering exceptional service and support.
Overview
12
years of professional experience
Work History
Seetsa Finance PTY LTD
Claim Administrator/Claims Assessor
01.2022 - Current
Job overview
- Marketing and Sales
- informing customers, providers regarding unclear, and incomplete documents
- underwriting clients into policies
- maintaining and updating clients database on the system
- Receive claims and process to insurer and make follow up on outstanding claims
- answering phone calls and resolving claim queries within determined service level arrangement and other related queries within the department
- Data capturing, scanning and filling of documents accordingly
- other duties as assigned from time to time
- Finalize cash up in totally at the end of each shift
Intercape Mainliner
PAX COORDINATOR
08.2020 - 12.2021
Job overview
- Sales and Marketing
- Booking bus trip for clients and making sure that all the right details are taken for the trip to be success
- Check in: Making sure passengers bags are on the correct coach also making sure that all the rules regarding unwanted items are not allowed on the coach
- Manage parcel and ensure parcel are loaded into the correct coach
- Keep passengers updated of how far coaches are that are running late
- Luggage handling and attach printed stickers
- Checking passport if it is valid or invalid for travelers, travelling outside the country
- Assist passengers to allocate seats
- Receive cash for excess luggage and issue receipt for each transaction
- phone call center to OBS passangers
- Finalize cash up in totally at the end of each shift
Nous Toeka Event Centre and Lodge
Management Assistant
01.2015 - 12.2017
Job overview
- Making booking and Quotation
- Marketing and sales
- Attending online reservation
- Organize and Schedule meetings
- Greeting Guest and visitors
- Check all rooms for faults and report to manager
- Provide room status Report for each daily shift
- answering phone call to resolve general queries
SASSA SOUTH AFRICAN STUDENT SERVICE AGENCY
TOURISM MANAGEMENT ASSISTANT
01.2014 - 12.2014
Job overview
- Planning and organizing tourism tours
- Drafting travel itineraries
- Being a tour guide
- Data capturing
- event planning
- administrator temba heritage project
Education
Tshwane University of Technology Pretoria Gauteng
NATIONAL DIPLOMA from Tourism Management
04.2001
BOKAMOSO HIGH SCHOOL PRETORIA
High School Diploma
Skills
Computer literacy: Excel,word, powerpoint expo
Customer communication: both verbal and written
Follow-up skills
Teamwork and collaboration
Problem-solving abilities
Time management abilities
Organization and administration skills
Timeline
Claim Administrator/Claims Assessor
Seetsa Finance PTY LTD
01.2022 - Current
PAX COORDINATOR
Intercape Mainliner
08.2020 - 12.2021
Management Assistant
Nous Toeka Event Centre and Lodge
01.2015 - 12.2017
TOURISM MANAGEMENT ASSISTANT
SASSA SOUTH AFRICAN STUDENT SERVICE AGENCY
01.2014 - 12.2014
Tshwane University of Technology
NATIONAL DIPLOMA from Tourism Management
04.2001
BOKAMOSO HIGH SCHOOL
High School Diploma