Sizwe Sabelo Sibiya
Madadeni
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Junior Laboratory Chemist
Buckman
12.2008 - 07.2009
- Perform various analysis on water samples received from customer sites using various analytical instruments
- Interpretation of results and report writing
- Assisting with trial runs at customer sites
Technical Sales Representative
Arcelormittal Newcastle
08.2009 - 12.2014
- Technically troubleshooting and problem solving in various water plants (i.e., Raw Water Clarification, Effluent Treatment, Open and Closed Cooling Water Systems, Boilers, Gas Scrubbing System, Cold Lime Softening etc.) to ensure plant KPI’s are met
- Determining new sales opportunities on current business
- Assisting with trial runs and optimization for new businesses
- Managing chemical usages and chemical quality
- Flocculation and Coagulation Tests (Raw Water Treatment for drinking and industrial use)
- Microbiological Treatment of drinking and industrial water
- Equipment Inspection (Heat exchangers, filters, pot strainers)
Technical Sales Representative
Sasol Synfuels Secunda
01.2015 - 08.2018
- Technically troubleshooting and problem solving in various water plants (i.e., Raw Water Clarification, Effluent Treatment, Open and Closed Cooling Water Systems, Boilers, Gas Scrubbing System, Cold Lime Softening etc.) to ensure plant KPI’s are met
- Determining new sales opportunities on current business
- Assisting with trial runs and optimization for new businesses
- Managing chemical usages and chemical quality
- Flocculation and Coagulation Tests (Raw Water Treatment for drinking and industrial use)
- Microbiological Treatment of drinking and industrial water
- Equipment Inspection (Heat exchangers, filters, pot strainers)
Account Manager
09.2018 - Current
- Total contract management (price increase negotiations, profitability improvement and horizontal growth of the accounts)
- Business development in the Northern Natal area
- Management of chemical inventory
- Chemical Ordering and delivery management
- Chemical forecasting
- Budgeting
- Monthly Sales Reports
- Performance management of junior personnel
- Safety Management for the site
- Water Treatment Chemical Application
- Account Management Programs
- Dimensions for Professional Selling
- Positioning for Success
- New Employee Technical Training
- Water Treatment: Advanced Design, Operation, Maintenance and Troubleshooting
Education
Management Development Programme Certificate -
University of South Africa
12.2022
BTech - Chemistry
Vaal University of Technology
12.2015
National Diploma - Analytical Chemistry
Durban University of Technology
12.2008
Skills
- Microsoft Word
- Excel
- PowerPoint
- Account management
- Customer service
- Teamwork and collaboration
- Account servicing
References
- Mr A. Palazzo, Technical Specialist, +27 83 655 7481
- Mr B.M Deysel, Account Manager, +27 82 338 8534
- Mr E. Kok, Sales Manager, +27 83 253 7594
Training
- Water Treatment Chemical Application.
- Account Management Programs.
- Dimensions for Professional Selling.
- Positioning for Success.
- New Employee Technical Training.
- Water Treatment: Advanced Design, Operation, Maintenance and Troubleshooting.
Personal Information
- Place of Birth: KwaZulu-Natal
- Citizenship: South African
- Date of Birth: 09/09/87
Timeline
Account Manager
09.2018 - Current
Technical Sales Representative
Sasol Synfuels Secunda
01.2015 - 08.2018
Technical Sales Representative
Arcelormittal Newcastle
08.2009 - 12.2014
Junior Laboratory Chemist
Buckman
12.2008 - 07.2009
BTech - Chemistry
Vaal University of Technology
National Diploma - Analytical Chemistry
Durban University of Technology
Management Development Programme Certificate -
University of South Africa
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