Siyethemba Sabelo Biyela
Bluff,South Africa
Summary
Client Onboarding Specialist with a solid background in managing client relationships and facilitating account setups. Experience in guiding traders through their initial trading journey, enhancing client satisfaction and retention. Proficient in Forex trading platforms, dedicated to supporting company growth as a trusted broker
Diligent individual with proactive attitude and keen ability to adapt quickly to new environments. Demonstrates strong organisational skills and capacity to manage multiple tasks simultaneously. Eager to contribute to operational efficiency and team success in Risk Consultant role.
Overview
1
1
year of professional experience
2021
2021
years of post-secondary education
1
1
Certification
Work history
Junior administrator
Lubelo Tech Solutions
Durban, KwaZulu-Natal
04.2024 - 12.2024
- 3 months of experience
- Managed correspondence efficiently, ensuring timely responses and enhancing client satisfaction.
- - Utilised problem-solving skills to address administrative challenges, contributing to improved workflow.
- - Fostered positive relationships across departments to support a collaborative work environment.
Education
IsiZulu, English, Life Orientation, Life Sciences, Geography, Mathematics, Physical Science
Siyajabula High School
DURBANSkills
- Operate a PC system
- Manage file and folder
- Solve a given problem
- Introducing Broker
- Engage working as a team
- Spreadsheet creation
- Telephone etiquette
- Administrative support,
- Client retention strategies
REFERENCES
Ndumiso Mngomezulu,0659042919
PERSONAL DETAILS
- Surname: Biyela
- Full Name(s): Siyethembha Sabelo
- Date of Birth: 2003-04-24
- Identity Number: 0304246256081
- Citizenship: South African
- Race: African
- Gender: Male
- Marital Status: Single
- Home Language: IsiZulu
- Additional Language(s): English
- Health Status: Good
- Driver's License: None
- Criminal Record: None
Affiliations
- networking,reaserch,
- soccer,hiking
Certification
In completing progress of RE5
Languages
English
Fluent
IB EXPERIENCE
MARCH 2023- NOVEMBER 2023
RCG MARKETS -RETAINED 20 CLIENTS
ALL ACTIVATED
2024 APRIL-AUG 2024
TD MARKETS - RETAINED 238 CLIENTS
ACTIVATED 167
FOLLOWING STRATEGIC VOLUME TARGETS
2024 SEP -APRIL 2025
HFM -RETAINED NEW 340 CLIENTS
ACTIVATED 250 AND NUMEROUS DEPOSITS
FOLLOWING VOLUME TARGETS
2025 JULY -CURRENT
TD MARKETS
SUCCESSFULLY REVIVED MY BOOK
SITTING AT 661 TRADING CLIENTS
ALONG WITH 38 SUB IB
WITH TOTAL OF 1200 IN MY BOOK
Timeline
Junior administrator
Lubelo Tech Solutions
04.2024 - 12.2024
IsiZulu, English, Life Orientation, Life Sciences, Geography, Mathematics, Physical Science
Siyajabula High School