Siyavuya Cutalele
Cape Town
Summary
Adaptable individual with strong communication and teamwork strengths. Brings reliability, initiative, and a commitment to learning in new environments. Focused on supporting team goals and contributing to workplace success with a positive attitude.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Wash Bay
We Buy Cars (Pty) Ltd
Brackenfell, South Africa
03.2026 - Current
- Self-motivated, with a strong sense of personal responsibility, and punctuality.
- Proven track record for accuracy and attention to detail.
- Worked as a Wash Bay team leader, and demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked effectively in fast-paced wash bay environments.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Volunteered in other We Buy Cars departments (sales) on week-end off days to learn and grow with the company.
Car Rental Customer Service Agent
CFAO Mobility (Hertz Rent a Car)
Mthatha, South Africa
02.2024 - 04.2025
- Managed rental transactions using computerized systems to ensure accurate billing and vehicle availability.
- Trained new staff on company policies, procedures, and effective customer interaction techniques.
- Assisted customers in selecting appropriate vehicle options based on their needs and preferences.
- Maintained knowledge of local attractions and routes to provide tailored recommendations for customers.
- Effectively managed escalations from dissatisfied customers, working closely with management to ensure timely resolutions that maintained brand reputation.
- Collaborated with team members to streamline rental processes, enhancing overall customer satisfaction.
Driver
Samonia (Pty) Ltd
Mthatha, South Africa
11.2022 - 12.2023
- Operated delivery vehicles safely and efficiently, adhering to traffic regulations and company policies.
- Maintained accurate logs of deliveries and vehicle mileage for reporting purposes.
- Assisted in training new drivers on company protocols and safe driving practices.
- Provided excellent customer service during deliveries, addressing inquiries and resolving issues professionally.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with maintenance standards.
Education
Grade 12 - Mathematics And Science
Sinolwazi Senior Secondary School
Mthatha, South Africa12-2016
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Computer skills
- Calm under pressure
- Problem resolution
Languages
English
Advanced (C1)
Xhosa
Bilingual or Proficient (C2)
Afrikaans
Beginner (A1)
Timeline
Wash Bay
We Buy Cars (Pty) Ltd
03.2026 - Current
Car Rental Customer Service Agent
CFAO Mobility (Hertz Rent a Car)
02.2024 - 04.2025
Driver
Samonia (Pty) Ltd
11.2022 - 12.2023
Grade 12 - Mathematics And Science
Sinolwazi Senior Secondary School