Summary
Work History
Education
Skills
Timeline
Generic

Siyathokoza Mthembu

Tourism
Manguzi

Summary

Adept at fostering inclusive environments, my tenure as an Usher Volunteer at Durban ICC honed my adaptability and communication skills. I excelled in orchestrating seamless event experiences, leveraging team collaboration and customer service excellence to elevate guest satisfaction. My approach consistently ensured confidentiality and efficiency, setting a high professional standard.

Work History

Usher Volunteer

Durban ICC
06.2023 - 07.2023
  • Promoted an inclusive atmosphere for all patrons by being attentive to diversity considerations within the audience demographic.
  • Collaborated with fellow volunteers to maintain an organized and professional atmosphere at all times.
  • Facilitated smooth entry and exit procedures for guests by scanning tickets efficiently and directing them to appropriate seating sections.
  • Upheld strict confidentiality standards when handling sensitive information about events or attendees.

Education

Diploma In Tourism - Management Science

Durban University of Technology

National Senior Sertificate - Humanity

Vulakwenile Secondary School
Manguzi South Africa
12.2021

Skills

Communication skills

Timeline

Usher Volunteer

Durban ICC
06.2023 - 07.2023

Diploma In Tourism - Management Science

Durban University of Technology

National Senior Sertificate - Humanity

Vulakwenile Secondary School
Siyathokoza MthembuTourism