Siyandiswa J Bangani
Cape Town
Summary
Seasoned Executive Head of Division - Operations in Technology for Vodacom SA with extensive expertise in the Telecoms industry. Demonstrates exceptional leadership capabilities and problem-solving skills, effectively translating strategic visions into actionable plans that drive organizational success. Proven track record of building high-performing teams and fostering a culture of excellence, contributing to growth and profitability through strategic planning and financial management. Adept at stakeholder management and developing strategic partnerships to enhance business sustainability in a dynamic market.
Overview
17
17
years of professional experience
Work History
Executive Head – Operations
Vodacom
01.2023 - Current
- Provided strategic leadership for mobile and fixed network operations in Free State, Northern Cape, and North-West Province.
- Streamlined processes to improve financial performance and reduce expenditures.
- Executed strategies to optimize delivery of key performance indicators by leveraging synergies, efficiencies, and best practices.
- Crafted a People Development blueprint tied to operational priorities to enhance business outcomes.
- Determined areas needing training improvement and implemented suitable interventions for skill enhancement.
- Promoted an atmosphere supportive of skill sharing and responsible performance.
- Oversaw contract discussions to ensure adherence to SLAs and maintain performance goals.
- Directed efforts to optimize business unit performance and increase profits across the region.
- Fostered a culture of continuous improvement, encouraging innovation and operational excellence.
- Enhanced client engagement through effective communication and problem-solving strategies.
- Created and managed budgets for departments, ensuring maximum efficiency of resources.
- Analyzed customer demand trends to determine optimum commercial and technology strategies to drive revenue and customer satisfaction.
- Mitigated business risks by working closely with staff members and assessing performance.
- Collaborated with executives to enhance organizational effectiveness regionally and externally.
- Oversaw business accounting, audit and budget departments to meet financial goals for technology division.
- Cultivated an environment that encourages innovation and creativity among staff members.
- Championed the adoption of new processes to streamline operations and enhance service delivery for commercial and technology teams.
- Monitored regulatory compliance across all business operations, mitigating legal risks and maintaining corporate reputation.
- Implemented successful business strategies to increase revenue and target new markets.
- Successfully negotiated with vendors to receive best pricing and terms.
- Synthesized project findings into actionable recommendations with demonstrable effects on business performance.
- Oversaw staff performance, providing feedback, coaching and mentoring as needed.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Spearheaded market research initiatives to identify trends, assess competition, and inform strategic decisions.
- Represented the company at industry events, conferences, and public forums to enhance business networking.
- Maintained a high level of customer service standards throughout the organization.
- Established relationships with key stakeholders to foster collaboration across departments.
Operations Manager
Vodacom
01.2016 - 01.2023
- Build and manage a high performing team through leadership, role clarity, training, and career development
- Executing organisational goal through ensuring departmental strategy alignment
- Continually develop a culture of strong collaboration and effective team working
- Develop and implement a training plan to build and develop skills within the team
- Set KPIs and provide regular performance feedback through a well-defined and implemented performance review program
- Providing solutions to ensure departmental growth forganisation, while ensuring compliance of internal policies
- Encourage knowledge transfer through the implementation of a knowledge transfer plan and drive continuous improvement philosophy through the knowledge transfer plan
- Actively participate in leadership team and develop skills of own team
- Ensure open communication channels with staff and implement change management
- Supporting of internal and external stakeholder (i.e
- Commercial, Enterprise and Property) Prepare and implement comprehensive business plans to facilitate achievement by planning cost effective operations (including Budget forecasting)
- Deliver on KPI’s through efficient use of resources and budgets to deliver on return on Investment for business
Project Manager (Designate)
Square Kilometer Array
10.2015 - 09.2016
- Operational management
- Resource management
- Managing the allocated budget for the division both OPEX and CAPEX
- Fortnightly reporting on management issues affecting project to executives
- Weekly staff meetings to discuss strategy and progress of the project
- Time and financial budget understanding
- Quality Assurance of work produced in the R&D Lab
- Quarterly reports to external stakeholders
- Involvement in daily operation of the organisation in terms of policies to adapt
- Leading and providing direction to different teams sub-systems (Engineering sub-systems)
- Application of System Engineering methodology
- Project orientated
- Stakeholder Management (Internal and External)
- Contractor Management
- Application of Business Acumen Principles
Specialist - Radio Planning and Optimisation
Vodacom
Cape Town
01.2008 - 10.2015
- Graduate Program (2008-2010)
- Focusing on understanding telecommunications Industry; including architecture, topology , and technologies (2G/3G and 4G)
- Specialist Radio Planning Optimisation (2010-2015)
- Maintained records of network configurations and inventory levels of all telecom equipment.
- Analyzed system performance, network capacity, and security and capacity.
- Evaluated information provided and worked with customers to provide best possible solutions.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
- Analyzed customer requirements to determine appropriate telecommunication systems solutions.
- Evaluated new telecommunications technology and made recommendations for system improvements.
- Provided technical support to customers regarding their telecom products and services.
- Ensured compliance with health and safety standards.
- Assisted in designing and administering projects for residential and commercial clients.
Education
Master of Business Administration (MBA) -
Stellenbosch University
01.2020
Post Graduate Diploma - Business Acumen
University of Cape Town
01.2016
Post Graduate Diploma - Project Management
Stellenbosch University
Cape Town01.2014
MSc - Electronic and Electrical Sciences
French South African institute of Technology (F’Satie)
01.2012
Master of Technology Degree - Electrical Engineering
Cape Peninsula University of Technology
Cape Town01.2010
Bachelor of Technology - Electrical Engineering
Cape Peninsula University of Technology
Cape Town 12-2008
Skills
- Strategic Business Insight
- Analytical Insights
- Long-Term Planning
- Agile Organizational Management
- Adaptive Technology Skills
- Managing Complex Situations
- Effective Conflict Handling
- Proficient Negotiation Techniques
- Investment Performance Evaluation
- Creative Technical Skills
- Strategic partnerships
- Cross-cultural communication
- Succession planning
- Employee engagement
- Visionary leadership
- Cash flow management
- Operations management
- Corporate governance
- Sustainability initiatives
- Cost reduction
- Customer relations
- Corporate social responsibility
References
Available on Request
Personal Information
- Gender: Female
- Nationality: South Africa
Behavioural Qualities
- Adaptable
- Culturally Aware
- Emotional Maturity
- Integrity
- Leadership
- Team Player
- Detail Conscientious
- Logical & analytical thinker
- Innovative
- Assertive and Self-Confident
- Responsible and Decisive
Languages
English
First Language
References
References available upon request.
Timeline
Executive Head – Operations
Vodacom
01.2023 - Current
Operations Manager
Vodacom
01.2016 - 01.2023
Project Manager (Designate)
Square Kilometer Array
10.2015 - 09.2016
Specialist - Radio Planning and Optimisation
Vodacom
01.2008 - 10.2015
Master of Business Administration (MBA) -
Stellenbosch University
Post Graduate Diploma - Business Acumen
University of Cape Town
Post Graduate Diploma - Project Management
Stellenbosch University
MSc - Electronic and Electrical Sciences
French South African institute of Technology (F’Satie)
Master of Technology Degree - Electrical Engineering
Cape Peninsula University of Technology
Bachelor of Technology - Electrical Engineering
Cape Peninsula University of Technology
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