SIYANDA MQENI
East London,EC
Summary
I am a marketing professional with a passion for delivering great customer experience. We experience in marketing, retail, and insurance administration. Dedicated to offering exceptional assistance to team members and clients. Personable and energetic. Responsible, punctual and productive professional when working with little to no supervision.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Administrator/ Receptionist
PM Matshingana Financial Services
08.2024 - Current
- Managed investment and disinvestment processes, ensuring accurate transactions.
- Telephone etiquette- handling inbound and outbound customer calls resolving queries and concerns.
- Provided quotes and processed applications.
- Coordinated claims processing, ensuring efficient resolutions and customer satisfaction.
- Scheduled meetings and appointments.
Marketing Intern
Entle Communications
03.2024 - 12.2024
- Conducted market research to identify target audience and analyze consumer behavior.
- Assisted in developing and implementing marketing campaigns across social media and email channels.
Cashier
Stellies Fast Food
12.2023 - 02.2024
- Managed cash handling, bookkeeping, and payment processing.
- Processed transactions, handled returns, and provided returns.
Education
National Diploma and Advanced certificates - Marketing Management And Research
Walter Sisulu University
Butterworth, South Africa 01.2022 - Current
Grade 12 (National Senior Certificate) - National (vocations) Certificate level 4
Trafalgar Secondary School
Skills
Personal Information
- Disability: None
- Ethnicity: African
- Criminal Record: No
- Date of Birth: 09/26/03
- Gender: Female
Validdriverslicense
No
Validsaid
Yes
Timeline
Administrator/ Receptionist
PM Matshingana Financial Services
08.2024 - Current
Marketing Intern
Entle Communications
03.2024 - 12.2024
Cashier
Stellies Fast Food
12.2023 - 02.2024
National Diploma and Advanced certificates - Marketing Management And Research
Walter Sisulu University
01.2022 - Current
Grade 12 (National Senior Certificate) - National (vocations) Certificate level 4
Trafalgar Secondary School
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