Siyanda Mfiniza
Business Analyst
Nyanga
Summary
A motivated and adaptable Information Technology graduate with foundational training in Microsoft Security. Enthusiastic about developing IT skills, supporting users, and contributing to secure and efficient business operations. Known for being trustworthy, energetic, and a team player with a strong willingness to learn and grow in the IT field.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Vendor Management Office Intern
Contractor, Sanlam Head Office (through Gijima Holdings)
08.2025 - Current
- Supported the Vendor Management Office in optimizing vendor relationships and ensuring compliance with contractual obligations.
- Key responsibilities included maintaining vendor data, assisting in performance reporting and analytics, supporting contract reviews, and coordinating with internal stakeholders.
- Contribute to process improvements and governance activities, enhancing vendor oversight, and operational efficiency.
Fashion Consultant & Admin Assistant
Jet Stores
04.2023 - 02.2024
- Managed and recorded daily customer and stock queries.
- Captured data and prepared reports for month-end analysis.
- Monitored inventory discrepancies and alerted supervisors.
- Provided excellent customer service in a retail setting.
Data Capture & Analyst Assistant
Media Host
08.2019 - 07.2023
- Captured advertising audio and visual content accurately.
- Analyzed data to generate meaningful advertising insights.
- Logged daily reports and flagged technical issues with channels.
- Monitored station performance, and maintained broadcast logs.
Education
Microsoft Security Programme -
NetCampus
National Diploma - Information Technology
Cape Peninsula University of Technology
Cape Town, South Africa01.2019
National Senior Certificate -
New Eisleben High School
Cape Town, South Africa11-2013
Skills
- - Microsoft 365 Security
- - Information Systems
- - Software Development (entry-level)
- - Basic Accounting
- - Database Management
- - Project Coordination
- - Commercial Programming
- -Task Management
- -Detail-Oriented Approach
- -Multitasking Efficiency
- -Communication proficiency
Certification
Microsoft AI Fluency
Timeline
Vendor Management Office Intern
Contractor, Sanlam Head Office (through Gijima Holdings)
08.2025 - Current
Microsoft AI Fluency
08-2025
Fashion Consultant & Admin Assistant
Jet Stores
04.2023 - 02.2024
Data Capture & Analyst Assistant
Media Host
08.2019 - 07.2023
Microsoft Security Programme -
NetCampus
National Diploma - Information Technology
Cape Peninsula University of Technology
National Senior Certificate -
New Eisleben High School
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