Hi, I’m
Siyanda Matshaya
Cape Town
Summary
Fraud and Risk Analyst with hands-on experience conducting in-depth investigations into suspicious activity, resolving complex disputes, and minimizing financial losses. Utilizes strategic thinking and data analysis to develop effective risk mitigation plans. Knowledge of regulatory requirements and industry best practices to ensure compliance and minimize liabilities.
Overview
6
years of professional experience
Work History
NewGMedia (iGaming)
Senior Fraud and Risk Specialist
07.2024 - Current
Job overview
- Analyzed transaction flows and identified anomalies or collision patterns, flagging potential issues for further review.
- Evaluated third-party payment method operations to detect potential miscalculations, irregularities, or signs of fraud.
- Performed open-source intelligence (OSINT) research using public internet and social media platforms to gather detailed case-specific information.
- Verified documentation authenticity by reviewing submitted materials for consistency, validity, and cross-reference similarities.
- Executed anti-fraud protocols by temporarily locking or blocking transactions with third parties pending investigation outcomes or negotiations.
- Managed individual task queues and documentation in Jira; created tasks, tracked progress, and ensured timely reporting as per company standards.
- Developed and fine-tuned fraud and risk detection rules within the SEON platform, enhancing the ability to flag high-risk accounts and reduce false negatives in real-time monitoring.
AstroPay
Fraud and Risk Analyst
05.2023 - Current
Job overview
- Conduct daily monitoring reviews of real-time transaction alerts and monitor chargeback rates identifying patterns and trends.
- Investigate high-risk accounts, merchants, payment processors, and affiliates to identify fraud patterns and money laundering risks.
- Improved efficiency of risk assessment processes by developing processes and policies, streamlining operations, and reducing false positives.
- Reviewed and analyzed fraudulent KYC, achieving improved results through collaboration with engineering teams and verification suppliers.
- Served as a subject matter expert on regulatory compliance requirements pertaining o fraud and risk management initiatives.
Kraken
Fraud Analyst
04.2021 - 12.2022
Job overview
- Effectively resolved complex and high-value disputes through detailed investigation reducing the financial impact
- Increased accuracy in identifying fraudulent transactions by utilizing advanced data analytics techniques and software tools like Sift and Chainalysis.
- Document and report suspicious activity in the form of a Suspicious Activity Report (SAR) narrative.
- Led efforts to recover funds lost due to fraudulent activities, liaising with affected parties for optimal resolution.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
Luno
Fraud Associate
04.2019 - 05.2021
Job overview
- Conducted KYC, Anti-Money Laundering, and Enhanced Due Diligence screening and monitoring.
- Onboarded and verified individual and corporate accounts in line with compliance requirements
- Investigate and respond to fraud reports from customers, banks, and third parties.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
Education
UNIVERSITY OF THE WESTERN CAPE
Bachelor of Commerce from Financial Accounting
Skills
- Innovative problem-solving
- Adaptability and Flexibility
- Effective communication
- Attention to detail
- KYC
- AML and Customer Due Diligence
- Transaction monitoring
- SQL and Excel Proficiency
Timeline
Senior Fraud and Risk Specialist
NewGMedia (iGaming)
07.2024 - Current
Fraud and Risk Analyst
AstroPay
05.2023 - Current
Fraud Analyst
Kraken
04.2021 - 12.2022
Fraud Associate
Luno
04.2019 - 05.2021
UNIVERSITY OF THE WESTERN CAPE
Bachelor of Commerce from Financial Accounting
Similar Profiles
Alina NievierovaAlina Nievierova
Global Recruitment Specialist at NewGmediaGlobal Recruitment Specialist at NewGmedia
DIEGO ESCOBARDIEGO ESCOBAR
Senior Software Engineer at IGamingSenior Software Engineer at IGaming
Roman KovalchukRoman Kovalchuk
Head of Customer Operations/Deputy CPO at IGamingHead of Customer Operations/Deputy CPO at IGaming
Wiedaad SamaaiWiedaad Samaai
Product Consultant at SamsungProduct Consultant at Samsung
Zakeer KhanZakeer Khan
Project Manager Services & Repairs at Damen Shipyards CTProject Manager Services & Repairs at Damen Shipyards CT