Siyanda Matshaya
Cape Town
Summary
"With over 4 years of experience in fraud investigation and analytics across diverse market segments, expertise has been developed in using SQL for data analysis and employing analytical tools to examine large datasets, identify patterns, and detect fraudulent activities. Strength lies in transforming data into actionable insights through comprehensive reporting, excelling in fast-paced environments within the Fintech industry and consistently showcasing the ability to adapt quickly and deliver results."
Overview
5
5
years of professional experience
Work History
Fraud Analyst
AstroPay
05.2023 - Current
- Conduct daily monitoring reviews of real-time transaction alerts and optimize fraud detection and chargeback management strategies.
- Reviewed reports and individual transactions that appeared suspicious to uncover possible fraudulent activity.
- Investigated and alerted compliance of suspicious findings and prepare a Suspicious Activity Report (SAR) narrative
- Identified fraudulent KYC instances, achieving improved outcomes through collaborative efforts with tech teams and suppliers.
- Developed and implemented procedures to detect and prevent fraud.
Fraud Analyst
Kraken
04.2021 - 12.2022
- Monitored fraud detection systems and tools facilitating the identification of fraud trends and patterns.
- Enhanced efficiency by streamlining processes and automating tasks to ensure a better customer experience
- Exercised judgment to identify, diagnose, and solve problems within given fraud rules.
- Provided internal support to other business units on fraud-related issues, building and maintaining relationships between teams and cultivating a culture of collaboration.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
Fraud Associate
Luno
04.2019 - 05.2021
- Conducted KYC, Anti-Money Laundering, and Enhanced Due Diligence screening and monitoring
- Onboarded and verified individual and corporate accounts in line with compliance requirements
- Investigate and respond to fraud reports from customers, banks, and third parties.
- Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
- Summarized all key information regarding investigation into detailed report for delivery to client.
Education
Bachelor of Commerce - Financial Accounting
UNIVERSITY OF THE WESTERN CAPE
South AfricaSkills
- Effective Communication
- Fraud Detection
- Procedure review
- Activity monitoring
- AML Compliance
- Detection models
Timeline
Fraud Analyst
AstroPay
05.2023 - Current
Fraud Analyst
Kraken
04.2021 - 12.2022
Fraud Associate
Luno
04.2019 - 05.2021
Bachelor of Commerce - Financial Accounting
UNIVERSITY OF THE WESTERN CAPE
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