Siyanda Khethelo Marvin Mthembu
Summary
I hold a bachelor of laws degree. I am a disciplined individual with a strong foundation in legal research, legal drafting, dispute resolution, and client advisory services. I manage high-volume casework while ensuring procedural accuracy and applying ethical judgment in fast-paced environments. I completed a Compliance Management course at University of Cape Town with distinction, demonstrating solid understanding of compliance and regulatory frameworks. I also hold a valid professional drivers license.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Customer Service Agent for U.S. Company
Outworkx BPO
05.2026 - 07.2026
Assist clients with: Placing orders and providing updates, Refunds, Returns, Escalations, etc.
Associate Personal Financial Advisor
Old Mutual
07.2025 - 09.2025
- Providing financial advice to clients which includes recommendations, guidance, and proposals on financial products. Attending to client calls and queries and resolving their enquiries; Rendering intermediary services to clients on their purchased financial products.
Legal Assistant
Legal Aid South Africa
06.2023 - 06.2025
Drafting pleadings, Notices, Corresponce, Attending court, Consulting with clients, Filling and serving court legal documents, Conducting mediation, Conducting legal research and arguments, etc. Exposed to matters relating to: Criminal law, Contracts, Properties, Family law, Debt recovery, Tort / Delict, etc.
Legal Assistant
Nagesh Maharaj Attorneys
03.2022 - 04.2023
- Attending to client phone call enquiries, Debt Recovery, Drafting Pleadings (Simple and Combined Summons, Pleas, Counterclaims, Statements of Claim), Notices (NCA Section 129, General Notices, Discoveries and Motions), Conducting Legal Research. Exposed to matters relating to: Debt Collection and Recovery, Contracts, Delictual claims, Road Accident Fund claims, Medical Negligence claims, Properties, e.t.c.
Education
Certificate in RE5 -
Moonstone
Postgraduate Certificate in Compliance Management -
University of Cape Town
L.L.B. -
University of KwaZulu-Natal
National Senior Certificate -
Nodineka Junior Secondary School
Certificate in RE1
Moonstone
06-2026
Skills
- Academic writing
- Legal and correspondence drafting
- Legal research,
- Formulating legal arguments and reports
- Negotiating and mediating
- Utilizing Legal Suite, JutaStat, Westlaw, Microsoft, Google Workspace, etc
- Resilience
- Phone etiquette
- Active listening
- Time management
- File management
Hobbies and Interests
- Reading
- Attending Church
Languages
English
Advanced
C1
Zulu
Native
Native
Timeline
Customer Service Agent for U.S. Company
Outworkx BPO
05.2026 - 07.2026
Associate Personal Financial Advisor
Old Mutual
07.2025 - 09.2025
Legal Assistant
Legal Aid South Africa
06.2023 - 06.2025
Legal Assistant
Nagesh Maharaj Attorneys
03.2022 - 04.2023
Certificate in RE5 -
Moonstone
Postgraduate Certificate in Compliance Management -
University of Cape Town
L.L.B. -
University of KwaZulu-Natal
National Senior Certificate -
Nodineka Junior Secondary School
Certificate in RE1
Moonstone